At First Choice Maid Service, we pride ourselves on being the most reliable, high quality home cleaning service in Charlotte and the surrounding areas. We are committed to providing the best value for your money in the industry. Let us do the messy work for you so you can spend more time doing what you love. 
With 25 years in the industry, we have mastered a unique method which guarantees that, when our team is done cleaning your home, you will know that your home does not just look clean - It is fully cleaned. Our approach to house cleaning sets us apart from our competitors and have earned us the label "Best Kept Secret". 
Our motto: If the best service can be provided, a good service is not good enough! 
Call us to book your next clean

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Rekita H.


Provided by YPmobile
Clean but unprofessional

They were late but apologized. They cleaned as instructed but the ad states they would clean ceiling fans and sposer webs from corners. Neither was done. They asked me to supply towels pot cleaning scruber vacuum cleaner and other supplies. They said to leave a list of things to clean versus having a plan. The ad said they accept cards but only take cash and purposely don't brung change for a larger tip. They were due to arrive again today as I believe in second chances but have not called or showed up. One was faster than the other.

claimed iconBusiness Response01/02/2015

Rekita, As the field Service manager for the company, this review caught me by surprise. First off, our team was scheduled to be at your apartment at 12 noon on 12/19/2014, traffic was bit heavy, so they called you to inform you that they were going to be 5 minutes late and when they arrived at your apartment it was 7 minutes pass 12. When you first called to request service, we clearly explained the terms of service and you accepted and agreed to book our service. With your limited budget, I feel that we, by far, exceeded your expectations, at least that is what you led our team to believe at check out. In fact you expressed great satisfaction the day of the initial clean that you gave them a $10 dollar tip ( irrelevant). Your exact word to them: " I am not one to give out tips easily. I have change upstairs, If I was not pleased, I would go upstairs and give you guys the exact amount". As regards the payment method - yes we do accept all forms of payment including credit cards, check or cash. At the time of check out, you never asked what the options were. you came down and handed them a 100 dollar bill. People that are used to hiring maid service companies, they are well aware that maids don't go from house to house with a pocket full of money to give change to cash paying customers... Maid service companies usually get paid by checks on the most part. I don't know how you came up with the idea of a second chance, I don't recall anyone asking you for a second chance.. i am a bit confused here, because in your review that is submitted on December 25, 2014. you stated that you bielieve in giving second chances, but our team did a no call no show on the 25. I don't know if you have you days , dates mixed up or are making reference to an entirely different company. As I recall, one of our team members was at your apartment with you present to service your home on our scheduled date 12/26/2014 and you were still happy with the service and further arranged for service for the following week (tomorrow morning at 11:00 am) something just doesn't add up here. Ms Rekita, I am afraid to say that we will not be servicing your home any longer. While we value and respect our clients, we have an obligation towards our employees also and don't want to place our employees in situations were they are dealing with unstable clients. Hope you can find another company that can pick up where we left off.

This listing has been claimed by a business representative.
Wanda T.


Provided by YPmobile

A little over 2 months ago, my mom went to the hospital for surgery, a friend came by to visit and gave us a gift certificate from First Choice Maid Service. We called them 2 days before mom left the hospital to come home and we scheduled servicpe with them for the next day. They arrive 10 minutes early and i was amazed at the level of service that they provided. My mom was so impressed that she called them 2 weeks later to set up regular weekly service. I would definitely recommend them to anyone. No individual or company has ever provided this level of cleaning.

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Regular Hours
Mon - Fri:
Payment method
visa, check, cash, mastercard
Janitorial Service, Automobile Detailing, House Cleaning, Maid & Butler Services, Window Cleaning