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Reviews

DB
Dorothy B.

12/02/2020

Provided by YP.com

I visited this office to have my free (via Blue Cross Blue Shield) annual wellness check. When I made the appointment I told them that I was coming in for my wellness check. When I checked in I gave them my insurance card and told them I was there for my wellness check and annual blood work. After telling me they don't have a doctor I saw the PA, I told her I wanted the blood work for my annual wellness check. When I was finished I spoke to the lady at the desk and asked them if I owed anything she said no, so I left. I have received a bill for $156.72 for my wellness check. I have called over 9 times and complained to the billing person, they say it was because it was my first visit at that office, however no one told me that prior, during or after my visit. Further more after holding for 30 plus minutes on 9 or more different attempts I left urgent requests with the billing person to have their superiors, Sue Walker or her Supervisor Brenda Rankin to returned my call, they have yet to do so. Johnathan in billing was the latest person I spoke to, he swore twice that he would get them to call me within the day but to no avail. This is the most poorly run medical office I have ever dealt with!!! Do yourself a favor and find another doctors group.

More Business Info

Hours
Regular Hours
Mon - Thu:
Fri:
Extra Phones

Phone: 843-569-5881

TollFree: 866-799-7727

Payment method
insurance
Location
Ellis Oaks Medical Park
Categories
Physicians & Surgeons, Clinics
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