The UPS Store

Write a Review407-396-1659

OPEN NOW - Closes at 6:30pm

I have used the services of this UPS store many times over the past four years and I have found the staff friendly, professional and efficient, whether notarizing documents, selling me packing and shipping materials or shipping packages through UPS.

If I could give this place 0 stars, I'd do it in a heartbeat. ABSOLUTELY TERRIBLE CUSTOMER SERVICE. IT PRETTY MUCH DOESN'T EXIST HERE. The workers (and especially the owner himself) were VERY rude. The owner, Norm, is the manager of this place and is awfully mean. He clearly does not care one bit about the costumers whether they're visitors or locals. He also doesn't seem to care if his employees, ESPECIALLY a woman employee named Jessie, are rude to costumers. He actually condones their behavior because he acts the same way himself. If someone opened a UPS store nearby it would immediately drive this one out of business. I have to imagine that the only people still going here are only doing it out of convenience. My advice to you is to go farther to USPS because the problem here is the staff. These employees have a miserable attitude and it shows in how they treat their costumers. They seem to be inconvenienced to help you as you give them YOUR money. To put it simply, GO SOMEWHERE ELSE and give someone who actually deserves it your money and business.