Jiffy Lube

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CLOSED NOW - Opens at 7:30am

My experience was horrible at this location, and it almost damaged my engine. I went in for a regular oil change, however, they failed to put oil in my vehicle and I drove the car for 600 miles when noise from the hood of my car started. I took my car to an out of town mechanic and he informed me the car had only 1 qt of oil and that is where the noise was coming from. I was fortunate that it didn’t happen in the middle of a highway driving cross country. I tried to deal with this situation with the owners of this franchise and was not able to resolve it. I contacted headquarters, they discussed with one of the owners, Pete, and he said it was my fault the car had no oil. HQ said I had to deal with the local owners and all they were going to do is file a complaint. If I go to a location for an oil change, I expect them to put oil into my car. Am I wrong on this?

If you care about your car, don’t use Jiffy Lube location on Neil Street.