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KK
Kim K.

08/29/2015

Provided by YP.com

The absolute worst experience I have ever seen. The owner has to be the rudest, person I have ever met. Her lack of interpersonal skill really shines. WARNING if you have a complaint she will not listen. She will be defensive, rude and combative. I have never in my life met someone with such bad people skills. If you own a business maybe ask your patrons how things are going once in awhile too. I looked up google reviews (see below) as well and found the one common denominator to be the owner's lack rudeness and lack of people skills. Of course you will see AFTER the negative reviews a few positive most likely created by her friends. I don't know exactly what it is. Some people simply are negatively charged. If it only happened once no biggie. Unfortunately it is a pattern. I discussed this with other parents too and the all agreed that this women seems to be mad or upset all the time. I think it is simply who she is. The gym is okay. A bit dirty and chaotic. I don't feel it is a safe environment when they have open gym time. I can't even give it a star. I would Never recommend this place simply because of the owner. She needs to learn the art of communication for sure. Sadly if there were negative stars she would fall under that. One star is one too many!



https://www.google.com/?gws_rd=ssl#q=castle+rock+gymnastics&lrd=0x876c99be194fe8d9:0x1b20d76f6a8dc43c,1

PB
Phillip B.

01/05/2015

Provided by YP.com

Stay away from the "owner"! Seriously, if Benito Mussolini was a woman and owned a gymnastics studio, this would be her.



She leaves rude messages on your phone telling you what to pay her, and by when. I had to dis-enroll my youngest daughter because one of the staff was being mean to her and physically kicking her. When I explained why my daughter was no longer in class, she said no one informed her. I repeated that I called them and asked her to be removed and she said that she has no record of that, and can't take my word for it, because "parents lie to me all the time." Then she started getting in my face and became very verbally hostile. I told her she needs to have someone else interface with the customers because she is really lacking those skills. Then she got REALLY mad at me and kicked both my daughters out of her school. Then, she found out who my girlfriend's kids are (they have both been enrolled for several months), and she kicked THEM out too! All because she was mad at me. She is hostile, abusive and retributive. I encourage you to look on other review sites, and you will see similar reviews from other parents.



Most of the staff are good. One teacher (a young blonde lady) enjoys kicking the kids around and making them cry. Three of our four children complained separately about the same teacher, with different things (she squeezes me too hard, she gets me in trouble, she pushed me over at the wrong time and I fell hard). We discussed this teacher with the people a the desk on a separate occasion, and they defended her, saying how nice she is. No resolution there. I suspect she's related to the owner, or something. The other teachers all seem great.

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat:
Extra Phones

Fax: 720-733-2883

Payment method
amex, check, discover, master card, visa, cash
AKA

Castle Rock School-Gymnastics

Category
Gymnastics Instruction
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