Web Links (O):www.preslimousa.com
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Reviews

C
coryandkaren

12/08/2009

Provided by YP.com
exceptional service

This is to let you know that we received exceptional service from your company and a very accomodating, professional and thoughtful driver. The driver arrived ahead of schedule and the entire service was exceptional. Thank you. Corey

C
cristaldragan

10/28/2009

Provided by YP.com
Thank you

I reserved the 28 passenger bus for my wedding and it was a wonderful experience. We are not from the area, and our driver was very prompt and helpful when we asked for suggestions for photo spots. Dealing with the office staff (Tracy)made our reservation planning so simple and worry free, everything was done right over the phone. Presidential Limousine Service provided us exceptional service and played a large part of making our wedding day unforgettable. I would highly reccomend their services to anyone in need for transportation, and if we are ever in the Madison area, they will definately get a call from us!

J
judygreen

10/28/2009

Provided by YP.com
Best Service Ever !!!

Thanks Rob,

I just wanted to let you know how fabulous our chauffeur was. The limo was fabulous and the service provided was top notch! I will definitely use your company again and again and again.



Judy

A
ash489

08/03/2009

Provided by YP.com
Not worth your money!

For a good birthday party and night on the town we decided to go through presidential limo to rent a limo bus, the beginning of the night went smoothly for the most part. Then it came to our last stop, we were told we had to be back on the bus a half hour before our time that we paid for was up. Everyone was on the bus on time and we were ready to go early even, considering the driver just informed us if we went a minute over our pre-paid time it would cost us an extra $150! The driver then starts driving, and starts going the opposite direction. Several of our passengers informed him of a much quicker and better way to go, he refused to listen continuing on this weird way out of the way route. When finally after almost 45 minutes and 15 minute over our time limit we decide to ask where we are and how long until we are home, the driver slams on his brakes on the middle of the freeway and refuses to keep driving, claiming we were being rude! I'm sorry but I paid $700 i deserve to know where this driver is taking us, not to mention there are 20 other people on the bus who would like to know when they get to go home! I absolutley could not believe it, I felt like we were being kidnapped! When I called the company to complain the guy on the phone was even ruder, refused to listen to me and actually had the nerve to say I was being rude to him! I paid alot of money and it was not worth it they were unprofessional and the service was all in all horrible!!

claimed iconBusiness Response11/16/2009

This client wanted extra time, but did not want to pay for it. The driver informed them they would need to depart by a certain time, so they could drop off at the requested time. As the clients boarded the bus, they began smashing glasses on to the floor of the bus. Our driver informed them to stop, and their reply was they will do want the want. The driver informed them, he will not take them home until they stop damaging the property. When they finally stop damaging the vehicle, the driver begins the trip back to their home. As he is driving, clients stand up and are walking around the bus, the drivers asks them to remaining seating while he is driving, but they refuse to sit down. Our driver was forced to pull off the highway until the clients would sit down. The drive time back to their home was 2 minutes longer by driving the safest route, which is the interstate verse back country roads (that are dangerous to drive on at night) This client was impossible to please, they were very drunk and began to damage our vehicle and would not remaining seating. I would never rent to this group again.

This listing has been claimed by a business representative.

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Sun:
Brands
lincoln
Payment method
mastercard, amex, visa
Accreditation

National Limousine Association

Categories
Limousine Service, Airport Transportation
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