When it comes to choosing a gas or wood unit for a homeowner, making the right decision can be daunting and time consuming. Let us help expedite the selection process with our years of experience up to date knowledge. We will work with you either at our showroom or on-site. Ask about our discount program for architects and builders.

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Stef B.
Stef B.

03/10/2015

Provided by YP.com

First they surveyed the chimney before I bought the house. They came on time and made a good assessment (lower price than I would have expected for the work they were doing).



When I scheduled the work it rained (they attempted to move up my date to the day before but I missed the call) so I had to reschedule a week later. The next time they also came on time (a bit early) and got the work done.



Unrelated to the work they were doing they pointed out that the handle for the flu lever (a screw type) was missing. They searched around their truck and went back to their office to try and replace it with no luck. A week later they knocked on the door, un-announced with a new handle they thought might work - it didn't fit so they proceeded to spend the next 20 minutes grinding the shaft down until it did. Fantastic service. I can highly recommend them.

moniccca
moniccca

05/12/2011

Provided by Citysearch
(they were early, friendly, & thorough).

We bought a gas fireplace insert, brand new Legend G-3 Sticks and Stones.  It was all good.  Set up a date and time, (they were early, friendly, & thorough). The plumber referral was good too, communicative talker.

Clinton Rivers
Clinton Rivers

04/29/2011

Provided by Citysearch
they did a great job !

Workers were very nice , they did a great job ! Thanks, I am glad to have you for my chimney man !

alisa moran
alisa moran

04/04/2011

Provided by Citysearch
Customer Service was excellent

A year ago, I visited Black Magic Chimney & Fireplace in Cambrige. I wasn't sure whether I should purchase a Pellet, Gas, or Propane gas stove. Customer Service was excellent, there were many styles to choose from, and the prices unbeatable! They took time explaining the difference between the different types of stoves and I made my decision. I purchased a gas stove fired by propane. Last winter, the stove worked like a charm. I would strongly recommend this company to anyone looking for a reputable Stove company. (This year, I plan on purchasing a gas fireplace insert for another fireplace!! )

Lara126
Lara126

03/29/2011

Provided by Citysearch
I visited Black Magic Chimney & Fireplace

I visited Black Magic Chimney & Fireplace in Cambridge. I wasn't sure whether I should purchase a Pellet, Gas, or Propane gas stove.  Customer Service was excellent, there were many styles to choose from, and the prices unbeatable!  They took time explaining the difference between the different types of stoves and I made my decision.   I purchased a gas stove fired by propane.   I would strongly recommend this company to anyone looking for a reputable Stove company.

JessicaClemens
JessicaClemens

03/29/2011

Provided by Citysearch
Last week, they called and offered to come and clean

Last week, they called and offered to come and clean our chimney for free because of all the scheduling problems we had with them.  And today they actually came and did the job!  And they did it well, and didn't leave a mess, and they were nice to boot - just like I remember them when they first came here three years ago.  They said they will even come back over the next week or two to install a cap on our chimney so crap stops falling down in there, and they're not even charging us for that.  It was very generous of them to do these things for us, and to me, it is nice to know that a business actually cares about its customers and wants to atone for mistakes made.  I will be calling them again the next time we need service because I do feel that they once again deserve my business.

ShakitaD025
ShakitaD025

03/08/2011

Provided by Citysearch
The installation of our Montpelier Vermont

The installation of our Montpelier Vermont Castings was wonderful.

Corey47283
Corey47283

01/12/2011

Provided by Citysearch
I have had great luck with Black Magic for many years

I have had great luck with Black Magic for many years, I have purchased 3 gas fireplaces at separate times and have nothing but good things to say about them. They have a great showroom and a very knowledgeable staff. I am more then happy with my fireplaces, and would recommend them to anyone who is looking for a fireplace.

ShonnaV
ShonnaV

12/23/2010

Provided by Citysearch
Thank You Black Magic.

I recently was looking for a firepace cleanout plate (mine was broken), Black Magic chimney was great, they took the time to dig thr old covers from prev jobs (they recycle yahoo!!!!) and the price was great (they almost gave it to me). This... (More) I recently was looking for a firepace cleanout plate (mine was broken), Black Magic chimney was great, they took the time to dig thr old covers from prev jobs (they recycle yahoo!!!!) and the price was great (they almost gave it to me). This company seems green to me which is great and all they were all very helpful/knowledgeable. Thank You Black Magic.

lasandrab
lasandrab

11/23/2010

Provided by Citysearch
Great service, very patient, friendly.

Great service, very patient, friendly. Installation was quick and they cleaned up afterwards. We are very happy with the model we picked.

estellabontempo
estellabontempo

11/04/2010

Provided by Citysearch
I have had great luck with Black Magic for many years

I have had great luck with Black Magic for many years, I have purchased 3 gas fireplaces at seperate times and have nothing but good things to say about them. They have a great showroom and a very knowledgeable staff. I am more then happy with my fireplaces, and would recomend them to anyone who is looking for a fireplace.

apoloniaclarno
apoloniaclarno

10/13/2010

Provided by Citysearch
Exteremly helpful !

From square one, the people at Black Magic were extremely helpful. They have a great selection of stuff in their showroom. I worked with Bill and his knowledge of gas fireplaces was unbelievable!! I have suggested Black Magic to many friends and will continue to do so in the future.

4theChild
4theChild

09/28/2010

Provided by Citysearch
This should be your first stop for fireplace shopping.

Perry and his staff provided wonderful service and advice. Even after I picked one that I ended up not liking as much when installed, it was important to them that I was satisfied and without extra cost Perry allowed me to swap it for another one. Great selection, very helpful and attentive staff. This should be your first stop for fireplace shopping.

annapolis20
annapolis20

09/24/2010

Provided by Citysearch
We highly recommend.

Three trips to the store and two home visits from Bill Bornheimer and we were ready to go.  Bill helped us get the right unit for our house and confirmed safe placement of the unit.  The installers came as scheduled and put in the unit.  Unfortunately it was a factory defective unit.  The beauty of shopping locally is that within a day they replaced the unit and we were good to go. We highly recommend.

oompa8789
oompa8789

08/16/2010

Provided by Citysearch
Black Magic helped me at every turn.

From the first time I walked into their showroom to when my gas fireplace was in my home, the folks at Black Magic helped me at every turn. The selection they have at their showroom is quite impressive, if you are looking for anything to do with gas or electric fireplaces this is the place for you. They also have pellet and gas logs. I think it is safe to say that this is your one stop shop to make your living room/bedroom really stand above the rest.

2727272727
2727272727

11/19/2009

Provided by Citysearch
Did not show up

I booked a chimney cleaning and they did not show up. No call, just did not bother to come. Nice way to run a business.

MetroWest Resident
MetroWest Resident

10/16/2009

Provided by Citysearch
Poor customer service

They installed our fireplace insert last year. There is a problem with it and they have not returned our calls.

Really poor company.

Stay away from them.

superg811
superg811

01/31/2008

Provided by Citysearch
Rude and Arrogant sums it up! No customer Service. Customer treated w/ disdain.

I agree with this reviewer! Once they have ur money ur ignored. Incredibly rude and arrogant. Stay FAR FAR away. Do not recommend at all. No customer support, No service at all, rude and ignorant

ggalstian
ggalstian

12/10/2007

Provided by Citysearch
DO NOT DEAL WITH THIS BUSINESS

Incredibly rude and arrogant. Stay away from this business, there are lots of negative reviews on this business . Do not recommend at all. No customer support, No service at all, rude and ignorant.

More Business Info

Guaranteed personal and professional service.

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat:
Extra Phones

Phone: 617-876-4464

Fax: 617-876-4464

TollFree: 800-274-8837

Services/Products
Fireplace Repair
Brands
hearthstone, Heat and Glo, Morso, , and Wittus, Napoleon, Regency, Valor, Lenox, European Home
Payment method
discover
Neighborhood
Neighborhood Nine
AKA

Black Magic Chimney & Fireplace

Black Magic Chimney Sweep

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Categories
Fireplaces, Chimney Cleaning, Chimney Contractors, Fireplace Equipment, Masonry Contractors, Stoves-Wood, Coal, Pellet, Etc-Retail
Other Information

Specialties: Chimneys, Stoves, Fireplaces

Payment Options