Buford Family Practice

Write a Review678-541-0588

OPEN NOW - Closes at 6:00pm

I have been going to this practice for over a year now and I really enjoy the professionalism of the employees and doctor. I am always informed of any outstanding debt whenever I visit. I have been made to wait for a bit on some occasions but one the one occasion when my daughter had excruciating abdominal pain, I was attended to immediatey

I simply asked the receptionist to check on my insurance because I've been experiencing issues with my optometrist under my active plan. She tells me it would be too much work for her, she'd have to call and it would take too much time. I was absolutely appalled and upset leaving because I need to receive my prescription. Also the last time I visited the owners wife was yelling at staff because someone was late telling them how it was not her job to have to check people in and deal with patients, that's what she pays them for. Made me feel very uncomfortable and unwelcome. Overall an awful and unprofessional office. Looking for a new primary doctor considering I never see mine anyway just nurses. Also they completely ignored my lab results, I received them 2 months later when I went in for a totally different issue. No one looked at them nor entered them into the computer. Just left them on the fax machine

Absolutely appalling! Tried to be in solidarity with Alex, but in the last 7 years of us staying with his practice, we have always had to wait an hour or two to be attended to, even though we had 'appointments'!! We drive over 8 miles to get to Hamilton Mills as we wanted to keep the business in the 'family'. Wasted effort.

We had a 4.30pm appointment last week and got to be taken into a back room after 6pm where my child had to sit in the freezing cold room. The nurse left him in there while she went to work on paperwork.

The practice now has a myriad of new ladies working there and are seemingly too intimidated to talk to the doctor, nor do they know what co-pays were!!

He had the nerve to tell me he would call the police because I expressed my disdain at the delay. Not once was there an apology from him at us having to sit waiting for over 2 hours. He more or less threatened me with a fee of $50 for my child's medical records when I told him we would consider changing practitioners. Shame on you Alex. That was totally unprofessional of you. He also refused to sign the school forms required for the beginning of the school year, nor prescribe necessary prescriptions for my child's allergies. Pure adolescent behaviour - and yes, we will stop visiting your practice and yes, we will pay $50 for transferring our medical records, but your reputation has finally shattered where my family is concerned.

It is totally unfair that we left your offices at 6.55pm after having a 4.30pm appointment and I end up being insulted by you Alex. I am sure you know what 'recommendations' do to goodwill of a business. I will never recommend you, nor your practice. The 'family cord' has been ripped. You are off our Christmas Card List!!��������

The Community Practice in Lawrenceville has nice PA's and Doctor's, but their front office will rip you off. They are extremely dishonest and never get the bills right. They do not return calls when it comes to keeping your money. I paid my Medicare deductible twice and they kept my money knowing that I am no disability. I am reporting this practice to the Insurance and Medical Board. I have requested now for a solid week for someone to call me back. I keep calling their billing. From the charges they gave me and the money that I have paid, they owe me $182. They took me off the examining table on my last visit while I was crying in pain to have me pay another $98.23. Make sure you keep every single receipt and if you pay by cash, do not lose your receipt as they will bill you all over again. They have a horrible turn over in Lawrenceville. My PA went to another practice in Alpharetta. I seen another PA and she was very nice, but the front office are absolutely total jerks and extremely unprofessional plus they have no compassion whatsoever. I will be calling the State of Georgia Insurance Board and The State of Georgia Medical Licensing Board on Monday to report this practice. Nice PA's, but the front office leaves a lot to be desired. Rosetta Bailey, 404-904-0706

I waited for over an hour to be seen by the Nurse Practitioner to talk for 5 minutes about getting a prescription. She was really nice, and so was the office staff, which gives them the 3 stars. Not excited about the wait time. Was also told that my prescription would be called in Monday - if I hadn't heard, to call Monday afternoon. Did that, sent a message via the portal, left another message today. STILL no response. Seems a little ridiculous.

Avoid if you expect someone to inform you of lab results or getting routine prescriptions. I don't know who puts in their prescription orders, but they screw them up on a regular basis. The NURSE NEVER calls back if you leave a message. If you do decide to use this unorganized place, call the front desk if you need something. Leaving messages will not work! If you have an appt, be prepared to wait AT LEAST 1-2 hours AFTER your appt time! Been there multiple times & this happens EVERY TIME. I will DEFINITELY be switching to another clinic!! Gave them plenty of chances to get their mess together. ➡FAILED MISERABLY⬅ Dr. Osawa if this is your clinic, they need training, more people, or an overhaul. Been in the medical field over 25 years & I've never seen such incompetency for patients' needs.

Crap! Step test everytine you come in even if you dont have a soar throat! $$$ is all they see here...you never see a doctor only a nurse practitioner and expect to be in the office for a minimum of 3 hours

We manage an office building in Gwinnett County. My allergies were really flaring up during the spring in the well treed Atlanta area. I was in great discomfort and had trouble breathing. On the advice of our local handyman, he suggested going to Buford Family Practice Center.

Dr. Osowa takes took the time to listen to my allergy symptoms and history.After listening to my chest and looking in my nose, he diagnosed my condition as allergy induced asthma.He wrote me a prescription for Singulair, which he said would help prevent any further daily wheezing, that I was experiencing. The pills have worked with no adverse side effects. I would recommend to a friend Buford Family Practice & Urgent Care to anyone. Dr. Osowa helps patients understand their condition There office is pleasant and their staff very professional. I didn't wait that long considering their office was pretty busy.

I have been going to Dr.Osawa for about 3 yrs. I also have my entire family going to Dr. Osawa. He is a very caring and understanding towards his patients. Every time I call the staff always willing to support and giving an extending hand. I will not trade my doctor for the world.

DR. OSOWA IS EASY TO TALK TO, AND HAS A GREAT TEAM TO ASSIST. MY FAMILY FEEL A EASE WHEN WE ARE IN IS CARE.

Great, fast service! The entire staff is prompt, very accomadating and professional. Dr. Osawa is a very capable and knowledgable physician.