KMR Landscaping & Snowplowing

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CLOSED NOW - Opens at 9:00am

Sadly, I would NOT recommend this company. I had them lawn mowing this summer and am pretty unsatisfied with them. They have poor customer service and I honestly don't feel like I can trust them.

Pro: they do show up weekly and cut the grass.

Cons:

1) The biggest thing of all is that the guy mowing the lawn damaged my fence. On top of that, when it happened, he never even told me about it. He just left. I didnt find out until a day or two later when I walked into my backyard and realized the fence was uprooted with a hole at the bottom.

Thankfully, my neighbor did realize it before me and contacted the company. About a week later, the owner of the company came out and tried to fix it the best he could. Then the owner came over to my house to collect payment that we owed and still didnt mention or apologize for the fence.

2) They never shut my gate to the backyard. Everytime they come, I have to go outside and shut my gate because the employee is too lazy to get off his machine and do it.

3) Serious lack of customer service. Again, no acknowledgement or apology for the property damage. Anytime I have had to say something to the employee, he stares at me looking annoyed that he has to remove his headphones. Just in general everyone I've talked to in this company just seems pissy and annoyed by thier job. Makes me not even want to deal with the employees or this company.

4) I've had atleast one occasion when they didnt even cut the back lawn. I saw the guy cut the front lawn and then leave. I assumed he would come back but never did.

Overall, I'd suggest finding a different company.