Apex Downriver Behavioral Health

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OPEN NOW - Closes at 8:00pm

This place is a joke! My daughter got out of the hospital on Monday. We had an appointment on Friday morning at10:45. We got there on time, waited 45 min before the secretary informed me that liz (the therapist) was not even there. We decided to wait because I had questions regarding my daughter's meds and the fact that she had had an anxiety attack the night before. Liz finally showed up at noon. She walked in and the secretary called me to the desk. She told me that liz didn't realize she had an appointment scheduled and would I like to reschedule for Monday morning. After I explained my concerns to the secretary she said well she has a 12:00 appointment and can't see you now. I told her I would not be back! Liz, the therapist, never came out to meet us,or apologize, or give me ten minutes of HER precious time. So unprofessional! I waited cause I was worried about my daughter, but these people don't give a crap about anyone! Don't waste your time!

I haven't had a bad experience at Apex. The doctor I saw was very kind and understanding. The staff can be inconsistent, but ok overall.

I'm pretty sure most of these doctors got their degrees at McDonald's I've been to more than one psych doctor there most don't even ask you much and just start upping your meds or changing them Karen Joseph talked to me for like 2 mins and somehow knew me well enough to say I didn't have any of the disorders I have been diagnosed with since I was a child the staff there are rude and snappy avoid this place at all costs

Apex Behavioral in Woodhaven is the most poorly run office I have ever encountered, and I have finally had enough. I work 50+ hours a week, so my psychiatrist usually just writes my prescriptions for me and leaves them at the front desk. I have done this a couple times before, and never had an issue. While the staff at this office will treat you like garbage, at least my psych was understanding enough to know my work schedule allows me to do hardly much of anything. I had called the office yesterday afternoon to find out if he could write a prescription out for me. They made note of this and said he would be returning to the office today and they would call me back. They called and I discussed a good time for me to head to the office to pick it up. We agreed on 7:30pm, which was going to result in me having to leave early from work by 2 hours, and at my job, any hours that are missed MUST be made up before leaving the office on Friday. I cannot leave with less than 50 hours on my time card (unless I have left sick or something along those lines. This was not an excusable reason to not make up my time). I got to the office at about 7:10, stood at the front desk for 15 minutes with no one in sight, even walked to the back to see if I could find anyone. No one to be found. So I take a seat, and wait another 40 minutes before a therapist comes out and I ask them if they know where someone from the front desk is and they tell me they have already left for the day. I explained I was only there to pick up a prescription and they were aware I was coming at this time (I had even gotten there early), and I asked her if she, or someone else could help me. She said no and she does not know where they keep the prescriptions. Ok, thanks for nothing. So now not only do I have hours to make up at my job for absolutely nothing, but I also do not have my prescription and have an endlessly bad taste in my mouth about this office forever now. If we hadn't agreed on a specific time, or if I wouldn't have had to leave my job early, I could have looked past it. But this was not the case. I don't recommend this office to ANYONE. They DO NOT care about you nor your well being. Not to mention, one of the younger guys that works behind the desk is everything but a ray of sunshine and constantly sounds miserable. Seems like he needs to be one of the patients rather than an employee. FIND A BETTER OFFICE!