Blue Dolphin Swim School

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CLOSED NOW - Opens at 8:00am

Impersonal service. They churn the kids in and out of there every 10 minutes. Very busy, very popular. There is some value in terms of instruction, but the overall experience is poor. ESPECIALLY when they failed to read my registration form, failed to notice my son's age and failed to answer my in-person concerns that my son was too young for private instruction without his mother in the pool. 8 lessons later the owner called me and tried to railroad me into keeping him in the lessons, then she did the same in person and displayed complete ignorance as to the reality of his experience. Finally she took notice and said flatly "under 2 years old we only do Mommy and Me." Are you kidding me! Irresponsible! She did not comp me free Mommy and Me lessons per her word. She did not offer any refund nor would they release us from the contract. Greedy greedy greedy and offensively snobby toward a client, even when the mistake was theirs! Disgusted. It is a shame as the instructor was very gentle and kind and great with the kids of appropriate age.

I am so disappointed and upset with Blue Dolphin Swim School. We scheduled classes for our son, I got Wednesdays off for 6 weeks, and 15 minutes before we are supposed to be there they call and cancel. You can imagine how it went trying to tell a VERY excited 2 year old that we were not going to swim. They could have called last night or first thing this morning to tell us, or given private lessons.