Park City Livery

Write a Review203-334-2380

Omg!!! These people are the worst not only are they always late and make you late for appointments but they have no apologies for it
Yesterday my daughters appointment was at 11:20am and I had to tell them it was 10:00am and they was supposed to be here at 9:45 didn't get here till almost 11:00am then I call them for a pickup at 11:45 am they didn't get there til 2:30 pm I had to call 6 times before they got there had me and my poor autistic daughter waiting out there for that long and just to add every time I called they lied first it was they'll be there in 25 minutes then it was they be there in 8 minutes then it was 2 minutes then it was they are right there I mean u do the math I just can't with these people

Normally I don't bother to write a negative review, let alone scathing, but when my medical cab is an hour and a half late to bring me 45 minutes away for an appointment that starts in ten mins, I have to wonder if the person who draws up the daily manifests for these drivers has ever driven a car themselves. I'm currently sitting within the awkward silence of the back seat of a driver who knows I called their employer more than once, and the guy doesn't even have the decency to apologize for being obscenely late. I understand there is traffic and I also understand I live in the white hills of shelton which equates to the middle of nowhere but I also know that Logisticare schedules these rides giving the drivers plenty of extra time to consider traffic and weather. Some might ask why I would schedule any kind of appointment 45 minutes away but I see a specialist..... Twice a week. I depend on my medical ride and never have I had such a negative experience with any business ever. -end rant-