Cinderella Shoppe Bridal & Prm

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CLOSED NOW - Opens at 11:00am

I took my sweet 16 yr old daughter here for the 1st time. I've never even been in one if these shoppes before, so I didn't know what to expect. The lady who helped us was kind of nice -.- but she kept talking to my daughters friend instead of me (I'm mom, & I'm buying) so I figure she should deal with me. My daughter tried on 3 or 4 dresses. I can't hear very well so I don't hear half of what's being said lol, anyway. The dress in the window on the dummy was here fav., it had a few things wrong with it & it looked worn out. $250.00 is the price & she wouldn't budge the price at all. When all is said & done my daughter picked a $140.00 dress out (nonnegotiable) either & it needed to be took in in a few places to fit her good. The lady gave us options 1: pay them ext., to have them fix it or 2: use someone else. We had to pay half the electric bill to get this dress for my daughters 1st homecoming dance & I didn't realize that it would be much more for it to be fixed but didn't get prices until after we payed "cash" for the dress. & after I looked at the receipt & it said "all sales finale" I panicked! But didn't say nothing cuz she really wanted that dress. Now my daughter has over come some downs in her short life & is a wonderful, strong, loving. & very beautiful person & I would do almost anything to get her that dress. So we took the dress home & put it in her closet. Now my husband is away in St. Pete (construction) working & doesn't know we got the dress. She was going to surprise him when he got home. When he gets home he has a surprise for her, he got the other dress she was wanting before she knew about this store & we thought we couldn't afford. She just couldn't believe it! So, I call this Cinderella shoppe & asked for the owner "Valerie" & she was some what polite but you could tell she was hateful with the tone in her voice. I was being so nice to her & she kept saying "I'm sorry you feel that way" I was a little up-set with her but I didn't sound it or say anything for her to say that. She mentioned that on the receipt it says "all sales finale" & I said, well that's messed up I didn't get that option to begin with, I didn't know about that until after I got the dress & looked at the receipt. And she said "I'm sorry you feel that way but that's out policy & have a nice day & hung up. When I first talked to her I said "my daughter got the $140.00 bright orangish or pinkish long dress & we can't afford to have it fixed to fit her may I please have a refund on this dress & she right off went off on me, she says "well we're not like "Walmart", we don't give refunds, these are 1 time event dresses & that's not just our policy it's other stores like us. I said " there's nothing you can do for me?" & she just kept saying, "sorry you feel that way." & the other girl I talked to on the phone said they have a thing where they can "buy back" the dress but it's a third of the cost, but "Valerie" didn't mention anything about that when I asked her if there was any thing she could do for me. I just feel I was treated unfairly. I took it that she hinted around that I was poor cuz she said that about walmart but yet you can get refunds from any store in the mall. I recommend for no one to shop there. That she is not in good business if she couldn't even help me & now I'm stuck with a $140.00dress. She is a cold & greedy person. Thank god for my wonderful husband, he had the other half of our electric bill to get her the dress she originally wanted along with shoes (: there's some greedy & selfish everywhere! It's time we banded together & let this type off businesses go under . If weren't for people they wouldn't be able to stay in business.