UPS Customer Center

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CLOSED NOW - Opens atTomorrow 12:00pm

WORST CUSTOMER SERVICE EVER!!!! AVOID THESE GUYS!! I dropped off a package and forgot to include an item in the box. I went back 10 minutes after they closed to simply ask them to HOLD the package and I would be back tomorrow when they were open to add the item to the box. All staff members, even Nate the guy who rung me up no less than 15 minutes earlier "pretended" not to see me while he vacuumed. Then, refused to even make eye contact as he pointed to the sign stating their hours. Despite my desperate pleas to just listen through the glass, he treated me like I was non-existant. The apparent "owner" kept making an "X" with his arms to signal for me to leave even though I had just spent over $100 on shipping fees!! Their clear disdain for having to lift a finger and show some backbone and compassion for a CUSTOMER was utterly baffling. I have never been treated so poorly by anyone I had just given money to. And they never answer the phone.

UPS has absolutely gone down hill. Not only do they now charge a base price of $20 to send soft, mailer-envelope packages, but their online information claims they are open at 9 am on Saturdays. I made my way all the way there just to be greeted by a gruff employee who informed me that they were closed and he would under no circumstances check out my package to me. I will be using USPS or Fedex for everything from now on.