Susquehanna Valley RV Sales & Service Inc II

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CLOSED NOW - Opens atTomorrow 9:00am

They do not take credit card or bitcoin. They limit you to the financing whims of the owner. Better off elsewhere.

Having owned two motor homes over the last 30 years, a class ‘C’ and a class ‘A’, we decided to purchase a new Minnie Winnie 31G in May of 2017 at Susquehanna RV in Bloomsburg, PA which is about 4 miles from our house. The day we purchased the motor home the service guy was showing us how to light the stove and when it wouldn’t light he said that the valve at the LP tank was isolated. He said he had it open earlier but closed it off again? After taking it home we decided to turn on the furnace since it was a little chilly outside. When I opened the valve at the LP tank I discovered the regulator had a large gas leak. Also on that same day the service man was mopping up water with a large ‘shop’ mop in the bathroom area and said he was just cleaning. It was odd because no other ‘cleaning’ was done to the motor home. As we began using the motor home water kept showing up on the floor in the bathroom and bedroom and dripping from a compartment outside. We took it back to the dealer 2 times for the leakage and both times they said they couldn’t find anything. Several months later the bathroom vanity and nightstand in the bedroom started to show signs of swelling of the wood and the flooring in the bedroom began to feel ‘spongy’ due to water damage. I investigated and found a cross threaded fitting under the bedroom nightstand that had been leaking all this time. There were many, many other problems with the motor home. Three times we had the motor home back for service at Susquehanna RV for several days at a time (one time over a week) and it was returned to us with items untouched. Susquehanna RV did fix some of the simpler items but I was surprised to find that many things wrong on a brand new RV. I have also learned the service department is supposed to give the customer a detailed description of work performed which Susquehanna RV never did. In the end we took it to Tom Scheaffer’s RV in Shoemakersville and they fixed everything to our satisfaction.