Tameron Honda

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Left engine warning light on after recall repair and wanted to charge me 75$ to clear the code which takes less than 2 minutes

My husband took his car to the body shop for repairs after an accident as our insurance company said they were on their Preferred Vendor’s list.

After taking the vehicle in for an estimate, the service person said that we would have to leave it as they could not complete the estimate at that time. Later called to say they could get it ready in 5-7 days (still didn’t quote us a price since they knew it was an insurance claim).
When you call for an update, no one can give you an answer. It takes a day or more to get a status.

After a week and a half, we started going up to their office for updates and each time, it’s 2 more days, etc.

We are now into our third week and still not finished!!

Bottom line: Don’t take your car here for body work. Once they got your vehicle, you’re at their mercy. They make no apologies for stringing you along and the inconvenience they cause.

The first time I dealt with Tameron in Hoover was to see about purchasing a used car I saw online; it was a typical car dealership/salesman experience that left me still searching for the car I wanted. Second time dealing with Tameron, I used the service center to have my CRV inspected and have the tires rotated. I dropped it off and it was "visually" inspected and I was told by the service advisor that everything checked out okay except for the oil pan (quoted over $300 for), radiator and outer tie rod ends (over $1000 for). It was a good experience, though I chose not to have all the services/repairs done there, for obviously way-too-expensive reasons. Even then, I wondered about something seriously being wrong with the oil pan. But what do I know? These are mechanics trained with the knowledge for these cars. Right? Huh.



This third [and maybe for the last] time I dropped my car off at the service center (on Saturday June 6, 2015), I got an oil change and tire rotation, along with the complimentary "visual inspection," with a service. Customer service was average. My car checked out on everything and I was good to go. No problems were found. When I cranked my car up to leave, the yellow Check Engine Light popped on and stayed on. Nope, that certainly wasn't on when I brought my car in and it had never been on while I owned the car. I went back to let the same service advisor from before know (he didn't recall which vehicle was mine initially) and he told me nothing would have happened for the check engine light to come on, with me having an oil change done. I get that. But the mechanics had to go under my car to rotate my tires, right?



It took three advisors to go out and diagnose why my Check Engine Light was on. It was the o2 sensor. They didn't give me a read of the numbers, the advisor just told me it had gone bad and that it wasn't a serious problem that would affect the drive or functioning of my vehicle. And he mentioned something about the Alabama green law with cars and emissions and pollution and how basically it wasn't anything for me to worry about. The service advisor tried "clearing" the code and said it might come back on and it was okay. I asked for a quote to have the o2 sensor replaced/repaired and it would've been $525 there at the dealership.



I found it VERY odd that my Check Engine Light suddenly came on after I had my CRV serviced at the Honda dealership. I found it VERY odd that if there was a problem for my Check Engine light to suddenly come on, the problem wasn't seen or found while getting serviced and "visually inspected." I found it VERY odd that once I took my car to a mechanic to get a code reading and have it looked at, I learned that the sensor had been unplugged. My Check Engine light is no longer on and hasn't come on after having it reconnected.



So after this experience, it makes me wonder about my past services done there and if my car had been tampered with before to make a profit. I don't trust their "inspections." I won't be dropping my vehicle off at Tameron service center anytime soon, if at all again.



EDIT: I learned the gasket was not placed on my vehicle after I got a brand new oil pan put on at Tameron. It was sealed with glue and the gasket wasn't even put on. Cause me to have an exhaust leak on down the road, which was a repair I had to pay for because the Honda technicians didn't do the job properly. I'm done with Tameron Honda.

Very disrespectful people that work there took a car there and the lady snatched my papers off my clip boars and I told her the car was around back were it supposed to go in a parking spot the lady called me a liar and was very rude I tried to speak to the manager to have somthing done and all he could say was what then tried to talk to the shop supervisor and they said he was to busy to talk to anyone wow really people teach your workers customer service the lady is lucky she didn't scratch my hand cause I would of had her behind bars I have never been treated so poorly at a place we're your supposed to be happy in my book you guys are the thugs this is referring to your body train your staff and I will get the answers I need and apology

Underhanded, sleazy, and border line criminal. The sales creep showed me a paper with a discount on the car, and later removed it on the contract. It was late, and I did not notice this. Of course, this is what they are counting on. When I called the sales manager the next day, he said "you signed the contract and there's nothing you can do about it".



The last seven or so happy customer reviews written in 2010 must be computer generated responses or people paid to write good reviews. Check out their review history for a laugh. Do yourself a favor and avoid this place. I would not give them any stars, but have to so this review will work.