For over 10 years, Perfect Service has been a heating and cooling company in the United States. Based in Birmingham, Ala., it specializes in offering high-tech residential air conditioner repair and installation, gas furnace repair and installation, heat pump repair and installation, as well as, indoor air quality systems. We offer a range of products, such as furnaces, air conditioners, heat pumps, gas packs, duct cleaning, whole home air purification systems, thermostats,and others. Perfect Service is a NATE (North American Technician Excellence) certified company.

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JK
John K.
John K.

09/09/2016

Provided by YP.com

Perfect Service is always professional and has good prices on service. I have used them for several years and have recommend them to friends and family.

NR
Natalie R.
Natalie R.

12/02/2015

Provided by YP.com

This is a great company that gives great service and is prompt and polite. I have used them for years.

Larry H.
Larry H.

08/14/2015

Provided by YP.com

Very professional. Great at handling warranty claims. Quick response to call outs.

LA
Landon A.
Landon A.

12/10/2014

Provided by YP.com

Perfect Service strives to give great service. We look forward to giving all our customers great service!

Kimberly M.
Kimberly M.

04/03/2014

Provided by YP.com

Service technician Jordan was friendly, professional and really helpful. He was willing to explain the issues with my system and made having the system serviced a pleasant experience.

W
wille414
wille414

05/01/2012

Provided by YP.com
The tech was very professional...

The tech was very professional and courteous. Very friendly. I'd be happy to have him work for me again.

K
kb1044
kb1044

04/20/2012

Provided by YP.com
Had a great experience! Came b...

Had a great experience! Came by soon after I called and everything worked out great. Thanks!!

J
jerome820
jerome820

04/18/2012

Provided by YP.com
Our last company wasn't workin...

Our last company wasn't working out so we switched to Perfect Service and everything has been working great!

M
monicagallagher677
monicagallagher677

03/27/2012

Provided by YP.com
we called them and used them r...

we called them and used them recently. we thought they were pretty fast and the service was good. they gave suggestions to improve our system and we appreciate their service and work.

A
anneya
anneya

03/15/2012

Provided by YP.com
This is a very good company to...

This is a very good company to work with. I have worked with them for a few years now and have always been pleased with the service.

E
e88cc88
e88cc88

08/29/2011

Provided by YP.com
The men of this company are Co...

The men of this company are Con Artists and are only interested in making a profit off of desperate people.After having them come out to fix our air conditioner after it went out three weeks ago, surprise , surprise, it quit working again.This was the second time we called them out to fix it within three weeks. After they had come to our house the first time we looked up the part that they installed and they charged us double what it sells for, and to top it all off it was covered under warranty , yet they told us it wasn't. We ended up paying $400 to fix something that is now unfixable b/c they fried our compressor.They said they would refund our money, but we've yet to see a dime of it. We had another Legitimate company come out and look at it, and they told us what all perfect service did wrong! Perfect Service is a scam and con men plain and simple!!! Beware!!!

M
mrsgail14
mrsgail14

07/27/2011

Provided by YP.com
Satisfied customers since 2005...

Satisfied customers since 2005! Through the years, Perfect Service has serviced us very well. They have cleaned our duct work, provided annual service/cleaning, and handled emergency calls. We will never forget the Easter Sunday when our AC would not come on and we had a house full of guest. Perfect Service responded immediately and solved the problem quickly. Perfect Service has also helped us lower our yearly cost by installing a permanent air filter and digital thermostat. We have old units (installed by another company) but Perfect Service keeps them going year after year!

mrsgail14
mrsgail14

07/27/2011

Provided by Citysearch
Satisfied customers since 2005!

Through the years, Perfect Service has serviced us very well. They have cleaned our duct work, provided annual service/cleaning, and handled emergency calls. We will never forget the Easter Sunday when our AC would not come on and we had a house full of guest. Perfect Service responded immediately and solved the problem quickly. Perfect Service has also helped us lower our yearly cost by installing a permanent air filter and digital thermostat. We have old units (installed by another company) but Perfect Service keeps them going year after year!

A
aublutiger
aublutiger

09/12/2009

Provided by YP.com
Poor Sales Tactics

Perfect Service called my mother with a promotional seasonal service and cleaning offer. My mother's HVAC unit did need to be cleaned, so she agreed. Tech came out, performed service but insisted that she needed a new unit. She informed him to call me, which he did and I specifically requested a written estimate to be left with her for my review this weekend. Instead, he spent hours attempting to sale her on a new unit (knowing I would be the one making the decision) and tried to get her to sign a contract prior to him leaving. This company uses high pressure sales techniques, and essentially took advantage of the situation. Please consult the Birmingham BBB prior to any business dealings with this company.

J
johnunderwoodiii
johnunderwoodiii

11/20/2007

Provided by YP.com
GREAT SERVICE GREAT PRICE

PROMPT, AND PROFESSIONAL. THANKS GUYS.

P
pb2251
pb2251

09/20/2007

Provided by YP.com
New owners are on the right track!

I had my new unit installed in August of 2006. Several months later it was apparent something was wrong as my electric bills were through the roof. The technicians came out and discovered the problem and told me that the company should be able to provide some form of compensation for the bills since it was caused by a defect in the unit itself. The service manager also got involved and was extremely helpful, but the owner at that time took over and essentially made it clear he would not pay. Now, nine months later, I receive a call from Perfect Service stating the former owner was no longer with the company and the service manager, who was so dedicated in helping me last year, was now one of the new owners. He remembered how I was treated and wanted to make things right as part of their new commitment to being the best. Almost one year later, they seek me out to apologize and make things right. This is truly an amazing demonstration in commitment to customer satisfaction. I never forgot how I was treated by the former owner... thankfully neither did the new owners.

More Business Info

You Deserve Perfection

BBB Rating
A+
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BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Sun:
Services/Products
We are a Heating & Air company that services, repairs, and replaces central systems. Heat Pumps, Gas Furnaces, Air Conditioners. We also clean Duct Work and install Whole Home Air Purification Systems.
Payment method
debit, visa, master card, discover, check, cash, financing available
Location
about 1 mile from shades valley high school on Old Leeds Rd.
Categories
Duct Cleaning, Air Conditioning Contractors & Systems, Air Conditioning Service & Repair, Furnace Repair & Cleaning, Furnaces-Heating
Other Information

Wheelchair Accessible: Yes

Parking: Lot, Free

Payment Options