52 CLIMATE CONTROLLED RUNS - 4 LARGE, EXERCISE YARDS - FLEXIBLE HOURS TO BETTER SERVE YOU - LONG TERM BOARDING AT REDUCED RATES - SCHOOL CERTIFIED GROOMER

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Reviews

W
willofthewisp

05/13/2012

Provided by YP.com
I've used this place before an...

I've used this place before and my dog was treated just fine. They were friendly. It was on a big lot and the dogs received lots of attention. Some people are just idiots to assume a kennel wouldn't need up-to-date shot records. Even if it's just by days, that can really screw up the dogs that are already there to include your own. Have your ducks in a row before you complain about perfectly good kennels.

M
mrsmorgan

05/08/2012

Provided by YP.com
I was reffered to this place f...

I was reffered to this place from a family member, and i'm not usually a complainer at all, but I was extremely disapointed. The owner is rude and evidently doesn't like her job. I brought them there on 2 seperate occasions and finally learned my lesson. The first time i dropped them off i waited in the unattended lobby for 20 minutes with animals that were not being watched. When my husband picked them up, he was told that our yorkie kept escaping... which was alarming to me that he was able to get out of the facility. Thankfully our dog kept coming to the front door for them to let him back in. He is by no means the smallest dog they must look after, he is 6lbs and much larger than most chihuahua's or many other small breeds. On the second occasion I made an appointment with them a month in advance to drop my dogs off for one night. On our way out of town we drove from Biloxi, way out of our way, and when we got there she informed me that they could not stay b/c their shots records were outdated by days, and the vet that we used was closed for the day. We made that appointment a month prior and was never informed that they needed our updated shot records. They could have let us know that when we made the appointment or they have our numbers on file and could have easily called us to let us know . I could have had the records faxed way earlier, instead of driving all the way to Gulfport to be told that they could not keep them. We had to delay our trip due to trying to find another place for our dogs to go. I recently had a friend who also had problems with the same kennel, and with the owner being unfriendly, I don't reccomend them to anyone!

More Business Info

In Business Since 1997

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Sat:
Sun:
New Year's Day
2024/01/01Closed
Martin Luther King Day
2024/01/15Closed
Presidents' Day (Washington's Birthday)
2024/02/19Closed
Memorial Day
2024/05/27Closed
Veterans Day
2024/11/11Closed
Thanksgiving Day
2024/11/28Closed
Labor Day
2024/09/02Closed
Christmas Day
2024/12/25Closed
Independence Day
2024/07/04Closed
Columbus Day
2024/10/14Closed
Services/Products
boarding and grooming services... > 52 CLIMATE-CONTROLLED RUNS > 4 LARGE EXERCISE YARDS > LONG-TERM BOARDING AT REDUCED RATES > SCHOOL-CERTIFIED GROOMER >FLEXIBLE HOURS TO BETTER SERVE YOU
Payment method
visa, discover, mastercard, cash, amex
Associations
Member Nfib
Social Links
Categories
Pet Boarding & Kennels, Dog Day Care, Kennels, Pet Grooming, Pet Services
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