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02/17/2022Provided by YP.com
Derek Hickey came out to service and check our furnace. He did an excellent job and was very knowledgeable and friendly. He was very thorough and took time to explain everything he checked and what might need to be done in the future. We were extremely happy with the service and would highly recommend Home Heating and Derek to anyone looking for furnace service. Home Heating also cleaned our ducts last year and we were very happy with that crew.
04/06/2019Provided by YP.com
I am very glad I contacted Ric at Home Heating and Cooling. Service was prompt, courteous, and Jason did an excellent job. They are the people to call.
02/26/2018Provided by YP.com
Ric and his team rocked!
Professional, ultra-fast, super thorough, communicative, and – as an extra bonus – really friendly, too!
When my 30-year-old heating system in NE Bend finally gave up the ghost, it decided to do it with drama: in the heart of a Central Oregon winter with sub-freezing temperatures knocking on the door.
Doing my due diligence, I had a number of companies come out to provide bids. At first glance, Home Heating & Cooling was not the least expensive. But things aren’t always as they appear on the surface.
Ric and his team recognized something none of the other companies I received estimates from did: my outdated ducting was leaking like a sieve (the equivalent of a 28.2 square inch hole, or 89.5 refrigerators full of air loss an hour to be exact). No other company even mentioned ducting which – to me – means they would’ve been happy charging me thousands to put in a new electric heat pump and auxiliary furnace that pushed heat right out through those gaping holes in the ducting.
Ric’s thoroughness up front made my decision easy. The follow-through from his team over the next few days proved my decision was right. Add to that great warranties, guarantees, maintenance perks, and it’s simple to see why I feel confident Ric will be there whenever I need and that I’ll be a loyal customer for life.
Highly recommend without any hesitation or reservation.
08/08/2017Provided by YP.com
We initially used Home Heating & Cooling to get our ducts cleaned. We were so impressed with their professionalism and quality work, that it was a no-brainer to call them again when we ran into furnace issues later in the year. They ended up installing a new furnace us, as well as adding central AC and Aerosealing the ducts. Again, we were extremely impressed with the quality of the work, as well as very happy with the level of communication throughout the job. Further, we've also been thrilled with the unit itself, as it's worked seamlessly since. Can't recommend this business enough! Look no further if you need any HVAC work done.
03/23/2017Provided by YP.com
We found Home Heating & Cooling when we needed some work done in our crawl space - reconnecting our dryer duct to the outside world, and straightening and patching our furnace ductwork. They were outstanding in every way - excellent quality of work, along with promptness, courtesy, and answering all our questions. Highly recommend them.
We hired Home Heating & Cooling to install a new furnace in our home. They did the work well, and fixed some air flow issues and repaired a bent duct. They also, at no charge, ran new thermostat control wires when they found the home didn't have the right wiring to run the fan in automatic mode. Was very impressed with the thoroughness of Ric on the bid, and the professionalism of their team.
12/25/2016Provided by YP.com
We called Home Heating & Cooling to have our furnace serviced for winter and were very pleased with Pam and how professional she was in making the arrangements. The service personnel were polite, neat and made a suggestion to perhaps think about having our heating ducts cleaned. Ric came out and checked the ducts along with the air filter system and explained what could be done and provided us with an estimate. The ducts have been cleaned of various types of construction debris (the before and after pictures tell the story) and a new air filter system has been installed. We have found that not only has the flow air greatly increased but the furnace is operating a lot quieter. We are very pleased with the work accomplished and with the staff of Home Heating & Cooling. Nice to know we have company to call upon for all our heating needs.
Mary and Dirk Sunriver
12/08/2015Provided by YP.com
Ric and the guys at Home Heating have done a great job for us twice now in two different homes. Recently we replaced a furnace, added a heat pump, and cleaned and sealed the ducts in an older house that we purchased. They did a great job in a timely manner and continue to resolve small issues to make sure everything is operating correctly and comfortably; they are extremely responsive and work with us on our schedules. We also appreciated Ric personally coming out to the house several times to meet with us and go over any questions we had. I will continue to use Home Heating in the future.
09/12/2015Provided by YP.com
Home Heating is an outstanding company providing professionalism and great customer service. We had a very challenging heating/cooling job and every aspect was handled with care and detail to personal preferences. Thank you guys!!
09/10/2015Provided by YPmobile
We cannot sing enough praises for Ric Secor and his dedicated team at Home Heating & Cooling for their perseverance in resolving issues with the efficiency of the heating and cooling package we agreed to purchase. Ric was the only HVAC person we spoke with due to the high recommendation from our daughter & son-in-law who had AC installed in their home during the Bend heat wave of 2014. When we met Ric in April 2015 we knew we wanted AC for the 17 year old house we purchased, and were considering replacing the furnace at the same time. Ric was thorough in his explanations of the options available along with the benefits and prices. We picked the high efficiency heat pump and an efficient furnace which was way more efficient than our existing furnace. Ric also recommended and an additional vent in the front living room and rerouted ducts in the crawl space for improved air flow and even rerouted the clothes dryer vent to improve it’s air flow. Everything was installed by the end of the following week….but the unit was not performing to their standards. They troubleshot the problem with the manufacturer, and the manufacturer even did a site visit. Ric replaced it with a brand new furnace which failed to resolve the issue, so Ric upgraded us to the high efficiency furnace at no additional cost. The upgraded furnace worked perfectly. Since the issue of efficient was only something that was noticeable with specialized equipment Ric’s team used they could have just said they were done, but with Ric and his team it is not just about getting the job done, it is all about getting the job done right. As another reviewer said, “It would be worthwhile to talk to Ric at Home Heating & Cooling if you are considering doing any sort of HVAC work on your house”.
Home Heating & Cooling did a great job installing my AC and the Aeroseal in my duct work. The were promt, proffesional and on time with compleating the work. I wold definitely recommend them to friends and family for any Heating and AC needs. I am amazed at how efficient my system works with having the Areoseal done. Thank you Jason
Home Heating & Cooling did a major service on my heat pump system two years ago that included complete duct cleaning and dryer vent cleaning. I was very happy with the timely response to my initial request, professionalism of all the crew members, and the end result. This year, 2015, they came again for a periodic maintenance. This service revealed that my heat pump was now only operating on auxiliary and needed to be replaced. My new system included the AeroSeal duct sealing (which resulted in a 97% reduction in duct leakage). As before, the whole installation was done in a timely and professional manner. And I appreciate that everyone was wiling to answer any questions I had along the way.
During the early summer of 2014 our heat pump went out. We called Home Heating & Cooling. They responded to our home in a timely fashion and determined what was wrong with our old inefficient heat pump. This led to us having to have a new more efficient heating system installed by Home Heating & Cooling. They installed a new Bryant furnace & heat pump. Home Heating & Coolling provides some of the best customer service around, and they kept us notified of all their progress throughout the project. They also have some of the friendliest employee's. While working on the this project they also diagnosed a problem we were having with our dryer ducting, and replaced it. This fix increase the efficiency of our dryer, and has cut the drying time down by more than half. Extreamly customer friendly company who follows through with their customers.
Great Service. Would definitely use them again!Jim Ross
I contacted Home for duct and dryer vent cleaning. Ric came out and provided recommendations on service and equipment options. No pressure, I liked how my options were presented. The crew came out over two days. Thank you James and Rich, they were polite, ON TIME and kept me informed on what they were doing. Because of the great service, I signed up for the yearly service. I am looking forward to my next visit. Thank you.
Everyone at Home Heating was very easy to work with. They were responsive and did all the work agreed to in an efficient manner. Our crawlspace is very tight and no ones idea of a good time. The technicians who replaced our crossover venting did not complain and were very professional. The vent cleaning and new crossover vents that were installed made an immediate and noticeable improvement in our home's comfort. Ric spent time with us discussing options and costs. I would not hesitate to recommend Home Heating and Cooling to anyone needing their services
12/02/2014Provided by YPmobile
After spending a couple of hot Summers in Bend we decided to retrofit our house with air conditioning. We starting shopping for contractors to do the work in late Summer of 2014 and talked to, maybe, 5 or 6 local heating & cooling companies. Prices were all over the map. This is a difficult area in which to do a straight 'apples to apples' kind of price comparison. One of the reason we chose Home Heating & Cooling was Ric's willingness to spend some time upfront to explain all the possible options and ways we could improve our comfort. He was also helpful in identifying any energy rebates and tax credits. After reviewing options we decided to add a heat pump unit to our system and re-route some duct work to improve airflow.
The Home team was on the job at our house for 4 whole days with a crew of at least four workers. Naturally this was a bit disruptive but without exception the crew was careful, courteous and respectful even with the pets underfoot. They were also always willing to explain what they were doing and what was going to happen next. The work started as scheduled and finished on time for the agreed upon price.
Since the work was completed we have noticed a more consistent warmth throughout the house with less cold spots. It is too early to comment on energy savings or how we will do during the next heat wave but I have confidence in the work done by Home Heating & Cooling. It would be worthwhile to talk to Ric at Home Heating & Cooling if you are considering doing any sort of HVAC work on your house.
Home Heating has been my service provider for the past 2 years and they are extremely reliable and responsible. It was finally time for a new furnace and working with Ric made it such an easy and painless process.Ric presented me with an honest description of the furnaces available and his opinion on what would be best for my house.Install was quick and timely. All the service technicians are prompt, clean and courteous. I wish all contractors had the same customer service as Home Heating does.Home Heating has great follow-up and post purchase support as well as long term servicing. I recommend Home Heating 100%, I can't say enough positive things about them. Literally every time they come to the house they go above and beyond.Thank you guys!
Home Heating and Cooling cleaned the Ducts on one of our rental homes. What a huge difference in air quality. Our tenants and their young children have seen a huge improvement with their allergies and air quality. I'd highly recommend this service! Emily - Bend
Very professional, not one complaint.They were fast, efficient, and respectful of my house.Would highly recommend Home Heating & Cooling.
More Business Info
Clean, drug checked technicians and novertime charge!
- BBB Rating
- Regular Hours
Mon - Fri: Sat - Sun Closed
- Extra Phones
- Duct Systems, Humidifying Apparatus
- Furnace Repair
- Install Thermostats, Repair Thermostats
- Air Pollution Control
- Air Duct Cleaning
- Payment method
- check, debit, amex, discover, visa, all major credit cards, carte blanche, company card, diners club, financing available, jcb, mastercard
- We serve;Bend, La Pine, Redmond, Sisters, Crescent, Gilchrist, Terrebonne, Black Butte Ranch, Madras, Prineville, Sunriver, Camp She
- Personal service from a family owned company with clean, drug checked technicians. We care about providing service that is backed up by the best guarantees so you don't waste your money or time.
Central Electric Co-op
Energy Trust of Oregon/Pacific Power
Midstate Electric Co-op
*Energy Trust of Oregon Trade Ally,
*N.A.T.E. (North American Technician Excellence) Certified, *Central Electric & Mid-State Co-Op, Oregon Department of Energy Heat Pump & Duct Sealing Program Certified
*Northwest Ductless Heat Pump Project Certified
Bend Chamber of Commerce
- Central Oregon Builders Association Bend Chamber of Commerce North Amercian Technican Excellence N.A.T.E.
- Heating Equipment & Systems, Air Conditioning Contractors & Systems, Air Conditioning Service & Repair, Heating Contractors & Specialties, Heating Equipment & Systems-Repairing
- Other Information
Services: Duct Systems, Humidifying Apparatus, Furnace Repair, Install Thermostats, Repair Thermostats, Air Pollution Control, Air Duct Cleaning
Bike Parking: Yes
Wheelchair Accessible: Yes