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07/29/2014

Worst car experience of my life

Bought a 2008 Chrysler Sebring from these thieves about a year ago. Smooth seamless transaction. But, a couple days later I noticed the car had been previously wrecked and repair (very bad work). None of this is on the car fax. Then a couple weeks later my wipers stopped working, so i take the car in to a Chrysler dealership and they tell me it needs a new TIPM, or fuse box. Just one thing after another with this car.The best part is, when I went to trade the car in the other day, I call to get my payoff. Lisa proceeds to tell me that I owe $3200 on the car. Awesome, I got $3500 for my trade. However, when the dealership I traded with goes to pay East West Auto Sales, they tell them that I owe $3980.After speaking with the Lisa, she tells my wife and I that she just had a bad week and that my real payoff is $3980, and that there is nothing they can do about it because she messed up. I ask for the manager, and finally when he calls me back I am told the same thing and that it doesn't take a genius to find out my payoff. Which is exactly my point! It doesn't take a genius, so why is your staff not trained to figure out something so simple as a payoff amount? So needless to say, I am now out $780 because of a clerical error on her part. Every time I called to talk to her she acted very nonchalant and like it wasn't that big of a deal. And the manager Antone was very demeaning and belittling. I will make sure that everyone I know never steps foot in this business. Please beware and look elsewhere to find your next vehicle.

More Business Info

Hours
Regular Hours
Mon - Sat:
Extra Phones

Phone: 512-928-0446

Payment method
amex, cash, discover, master card, visa
Neighborhoods
Windsor Park, University Hills and Windsor Park
AKA

Austin Used Cars For Sale

Categories
Wholesale Used Car Dealers, Used Car Dealers
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