Budget Sewer Service

Write a Review706-798-8080

OPEN NOW - Open 24 Hours

I had zero problems with my septic, I called just to have it pumped and inspected just so I knew when it was last pumped seeing I bought the place 2.5 years ago. I took pics before and while they were here to do the work, and the ground is dry and no problems. The truck comes, he opens the top, it is full, the guy pumps it, I asked, while the top was open, if they would jet out the lines because solids can clog the line going to the Distribution Box, he said it did not need it and the it should be fine. Days, NOT weeks, later I have gray water coming out the ground. I call them back, they send a tech, he does nothing but dig to the top, but does not open it, calls the office, and they said for another full charge, they can re-pump it, but that is all. They offered no solutions, no options, no service, nor concern… they just wanted more money to re-pump. I asked (and secretly recorded) if I did that, will they jet the Distribution Line. The Tech said they do NOT jet lines, but they are looking to buy a jet in the near future (remember, I recorded the entire conversation), yet their web site clearly states they jet and service lines, the tech said they do not do anything beyond septic tank itself. I challenged that and said, but if you pump a tank full of solids, it is only logical that solids go into the line to the Distribution Box, he said yes,

UPDATE 20 Apr: Per our conversation on the telephone, Budget Sewer made it clear that their employee "misspoke" by saying you guys do not own any jets to clean lines, and that their company could in fact have jetted the line from the septic tank to the distribution box. Fun thing is, I had a competitor do their job for them. Per their competitor, "The Georgia Code for pumping older cement "T" tanks, the company is suppose to dig up both covers at both the inlet cement "T" and outlet cement "T." "Had the company (that would be Budget Sewer) followed the code, they would have easily found the problem, which was a clogged outlet cement "T" that distributes to the distribution box INSIDE the septic tank." Isn't that something... basically had Budget Sewer just simply did what you were paid to do, with zero extra beyond what the code warrants... the clogged cement "T" on the other side would have been merely cleaned and problem solved... but Nooooo, those guys had to jump to CYOA, and to make matters worse, they sent a second person, a so-called tech, and that guy too failed to dig up the second cover on the tank and inspect it. He just stood there asking for more money to pump it a second time. Now I was there, and only one hole was dug and I have pictures too. Now according to Budget Sewers assessment, my drain field was all messed up and the using jets will cause all this harm when the whole time... they NEVER looked, and had they just opened the second cover on the tank, the mystery would have been solved... wow. And they hung up in my face, and it cost me double, for in my Opinion is, is pure incompetence, lack of attention to detail, lack of training, and lack of knowledge of the code... but hey... I am just a customer right? Now for good measure, I had their competitor do what Budget Sewer advertises they do i.e. perform a full inspection of my system... and NOT just pump it. Their competitor dug up my distribution box... and it was nice and good, then they ran a camera up my drain field and everything was just fine, no roots, no breaks for cracks ect... which is all I wanted to know in the first place. Budget Sewer can Keep the money from their failed attempt... The management and employees came off as though you could never be wrong without even looking, let me say that again... without even looking... and I have all the results that they were 100 percent wrong... work on that too...

Budget Sewer was a life saver. Mom's kitchen sink clogged up at 1pm, Jason with Budget Sewer was here within 2 hours. Jason knew exactly what to do and went right to work. Within no time the problem was resolved. Could not have asked for a more pleasant and personal technician. Thank you Jason and Budget Sewer for your prompt, professional service..You certainly eased my 84 year old Mother's mind..now she can cook that big pot of spaghetti she has been wanting