Matrix Fitness Club
4360 Ditmars Blvd, Astoria, NY 11105
Reviews
06/27/2016
Provided by YP.comI recently moved to Chicago and called Matrix to cancel my membership. I had a copy of my lease that I offered to email to Allison but she refused it, claiming only a utility bill was acceptable. Since I've been in Chicago for 2 weeks, I dont have a utility bill at this point and I didnt want to continue paying for a membership that is impossible to use. I have been a member of NY Sports Club, Planet Fitness and other gyms and I've never had such a hard time canceling before. I couldn't believe I had to continue paying for this membership until I get sent a utility bill. I told Allison I would be writing a review based on my experience and at that point, things became bizarre as she refused to let me off the phone, continuing to talk whenever I said I was hanging up. She started saying completely inappropriate things like "You used to be so nice when you came to the gym, whats happened to you?". I was extremely annoyed with how she had begun talking to me like I was her daughter.
More Business Info
- Hours
- Regular Hours
Mon - Fri: Sat - Sun: - Extra Phones
Phone: 718-726-0840
Fax: 718-267-8546
- Neighborhoods
- Steinway, Astoria, Northwestern Queens
- Other Links
- Categories
- Health & Fitness Program Consultants, Exercise & Physical Fitness Programs, Health Clubs