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Reviews

KJ
Karl J.

12/01/2017

Provided by YP.com

After ordering my part online I looked at some reviews of this business and became concerned. My worries were short lived after I received my order in less than a week. Great business don’t believe the bad reviews.

CD
Crystal D.

01/12/2017

Provided by YP.com

I've sent two emails, left several phone messages, (btw, the number listed on yelp is a fax machine), trying to get help with my existing fireplace insert. Finally I went ahead and ordered the part that I think is correct, since I never heard back from sales or customer service. It's been a week since I placed my order and I have never received any confirmation or shipping details. Our fireplace is our main source of heat and the blower motor is bad so we can't use it. I told them this in my email to them. It's January and I'm freezing and this company will certainly never get my business again, we will be replacing our insert soon and I will choose a different company to work with. Very disappointed

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Sat:
Extra Phones

Phone: 828-575-2426

Phone: 828-575-2427

AKA

Gas & Wood Energy, LLC

Categories
Stoves-Wood, Coal, Pellet, Etc-Retail, Fireplace Equipment, Fireplaces
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