Bottoms Appliance Repair

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BOTTOMS APPLIANCE REPAIR IS IN A CONTRACTUAL AGREEMENT WITH (HWA) HOME WARRANTY OF AMERICA TO BILL A TRADE CALL FEE OF $100 TO ALL CUSTOMERS REQUESTING A REPAIR ON AN APPLIANCE. ONCE THEY ENTER YOUR HOME & MAKE A DIAGNOSIS OF THE APPLIANCE ISSUE THEY THEN TRY AND BILL YOU FOR A TRADE CALL FEE ABOVE THE AGREED UP ON AND CONTRACTUALLY LEGAL AMOUNT OF $100.00. BOTTOMS APPLIANCE REPAIR ENTERED MY HOME & THEIR REPAIR TECHNICIAN DIAGNOSED MY STOVE AS NOT WORKING AND STATED THE MOTHERBOARD WAS BAD. HE STATED THAT HE WOULD HAVE TO ORDER THE PARTS & THAT MY TRADE CALL FEE WAS $109.75. THE OWNER, SHERYL BOTTOMS, HAS MADE FALSE & FRAUDULENT STATEMENTS REGARDING THE STATE OF TENNESSEE AND THE DEPARTMENT OF REVENUE. HER BUSINESS PRACTICES ARE ILLEGAL & WILL BE INVESTIGATED. THE BUSINESS PRACTICE IS TO DOUBLE DIP ON NOT ONLY THE CLIENT/CONSUMER BUT ALSO THE COMPANY IN WHICH SHE HAS A CONTRACTUAL AGREEMENT. THE ACCOUNT MANAGER, RACHEL AT HOME WARRANTY OF AMERICA HAS BEEN MADE AWARE OF BOTTOMS APPLIANCE REPAIRS BUSINESS PRACTICE & THEIR ILLEGAL BILLING PRACTICES. HOME WARRANTY CAN BE REACHED AT 1-888-492-7359. (HWA) CAN REAFFIRM THAT THE PRACTICE OF BILLING TAX ON TOP OF THE TRADE CALL FEE IS NOT ON BEYOND THE SCOPE OF THE CONTRACTUAL AGREEMENT THAT HWA HAS WITH BOTTOMS APPLIANCE REPAIR BUT IS ALSO ILLEGAL WITHIN THE CURRENT TAX CODE IN THE STATE OF TENNESSEE. HOPEFULLY, THE TENNESSEE DEPARTMENT OF REVENUE WILL INVESTIGATE THIS BUSINESS & THEIR ILLEGAL TAX PRACTICES AND FIND THAT MS. SHERYL BOTTOMS OWES THE CLIENTS AND CUSTOMERS OF TENNESSEE HUNDREDS OF THOUSANDS OF DOLLARS OF OVERCHARGED FEES TO THE CONTRACTUAL TRADE CALL FEE SHE AGREED TO WHEN SHE SIGNED UP WITH (HWA) HOME WARRANTY OF AMERICA. ON A PERSONAL SIDE, THE WAY IN WHICH MS. BOTTOMS HANDLES CUSTOMER COMPLAINTS IS NOT ONLY RUDE, CRUDE, AND BOMBASTIC, BUT ALSO VERY CAVALIER TOWARDS THE PERSON WHOM HAS BEEN ILLEGALLY CHARGED THESE FEES. MS. SHERYL BOTTOMS, YOU ARE NOT ABOVE THE LAW AND THE LAW WILL PREVAIL.