Dr. Richard F Jones, DO

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I left a phone message on the practitioner's phone mail a few minutes after 8 am on 2-25-2016 and told them that the pain medication and muscle relaxer's that were prescribed to me were not working and that it was a sciatic nerve in my left leg and left butt-ox and that I was in a lot of pain and couldn't walk. I requested a new MRI because it had been two years sense the last MRI. My phone call was not returned. I finely called back after 10 am on 2-26-2016 to ask why my phone message was not addressed and why I didn't get a return call back to see what I needed, nobody could give me an answer. Then I was told that I would receive a phone call from the practitioner, I got the phone call and they didn't give me a referral for an MRI like I requested, instead they called in a prescription for more pain medication. Now I have to wait until next Tuesday before I can see the Doctor, so they can get my $10.00 deductible. So that means I have to go the threw the weekend in pain all because someone at the Dr. office was incompetent. I am looking for another family Doctor.

There is a month's wait for new patients.We had this Dr. a long time ago and was very pleased so due to serious health issues we have chosen this dr. again.

I have always liked Dr Jones, they have both male and female staff and they have no problem with you requesting the other. They are great. The office is extremely clean and tidy. The one problem that I have always had and will probably always have with this doctor is scheduling appointments. They are always booked and extremely busy so it is really hard to get an appointment. Recently my husband woke up with continuous bad pains from an accident he had a teenager and Jones and Jones couldn't fit him in even as an emergency appointment. That upset us to no end because we trust Jones and Jones and don't want to find another doctor but we are going to be forced to because this doctor just is never available. So if you don't mind waiting over a week to get in or waiting an hour in the waiting room then this is a very good doctor.