T & S Professional Rentals

Write a Review407-645-3438

Maybe they're better at brief events, they certainly don't have the stamina for good service on long term rentals. I set up a monthly service account with this company about 1 year ago. I chose them because they were one of the few companies that would service my area & they were cheapest.
They were to provide 1 portable restroom & service it weekly. Many times my employees informed me that our restroom hadn't been serviced on its regular day & was dirty. When I called T&S their excuses ranged from the following:
- the gate was closed (often is for security, they were aware & agreed to call)
- no one was there to open the gate (they were aware of our hours, 8-4)
- they ran out of time to get all the way out there (they accepted the job)
- they stated their driver records showed that we were serviced.
I'm not personally at the location, so I couldn't confirm. However, I did have a 2nd portable restroom setup briefly at my own location where I personally saw their truck come & go from the property. I immediately inspected the unit & found it clearly not cleaned, but they stated that their driver records show it was cleaned. I told them their driver was there, but, bizarrely, w/o cleaning. No explanation or apology, but they did send someone to clean it "again". I only saw them clean it 1 other time. They've provided no discount or refund for services not received. I tried to be patient while they get on track, but today, I had enough. They did not service my unit on Friday, they said they would "try" to service it this Friday if they're in the area, but instead they discreetly picked up the unit w/o informing me today. When I finally got ahold of Terry, he said they decided to discontinue service. No explanation was given for why they couldn't service my restroom today, but they managed to pick it up within a few short hours.
Bottom line: They may be cheap, but you will not get what you paid for at this company & they have no qualms about falsifying service records.

I've used T&S now for three seperate events over the past 12 months and I have no need to look elsewhere! The staff is friendly, courteous and attentive to my event's needs. The toilets were delievered on time and to my surprise, smelled FRESH upon arrival! They made this part of my event planning process such a breeze - I highly recommend them for any event, regardless of the size, they will accomidate! Thank you T&S!

T & S is a top notch company. They are efficient in everything they do. Highly recommend! We have used T&S Professional Rentals several times and have always received top notch service. Thank you Terry Powers to you and your team!

We rented a handicap access Potty from these guys and they were a pleasure to work with. They delivered it on time and it was clean, unlike the large national companies in the past that we previously used.

I utilized T&S Professional Rentals in March for a special event that my organization held in Orlando and was thoroughly impressed with the whole experience. When I called to order several of their portable toilets, Terry Powers responded immediately and were able to accommodate our needs on a timely basis. I was pleasantly surprised with the professionalism and promptness everyone in that company exuded. Not to mention the toilets were in wonderful condition and that is always a GREAT thing. I will recommend them to anyone who is in need of hiring a portable toilet company. It was a great pleasure to do business with T&S Professional Rentals. Thank you!