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KW
Katharine W.

05/18/2012

Provided by YP.com
If it was possible to give thi...

If it was possible to give this place a zero star I would. The first 10 minutes were okay, the tech asked us some questions and we talked about what we wanted to do. We were there for a check-up on my six year old 80 lbs rescue dob/shep mix. While he very sweet he is very strong, and cautious of strangers...which I told them prior to the appointment. The Tech walked in with the Vet following, without so much as petting Thor she grabbed his collar twisted it and used it as a turnicate to put him in a head lock. He was immediately frightened and struggled. I calmed him down and asked her to stop. When we suggested we hold Thor, the vet immediately told us that is not how it works. When we insisted that is what we have always done, he said to my mother, Do you have workers comp? Have you been trained to restrain a dog ... We immediately left at this point. There would be no recovery from this interaction, this was terrible, possible the worst scenerio I could imagine outside of outright abuse.

U
unforgotten

11/29/2011

Provided by YP.com
The worst! Worst Customer Serv...

The worst! Worst Customer Service Ever! Dog Exam was a max of 10 Mins( if that). Just terrible. Will never recommend this place to anyone~! Not throrough exam, did not offer feedback. Did not even have any knowledge of herbal medicine that my dog was taking from his regular vet. Will NEVER return.

More Business Info

Hours
Regular Hours
Mon - Tue:
Wed:
Thu - Fri:
Sat:
Neighborhood
South Ann Arbor
Categories
Veterinary Clinics & Hospitals, Veterinarians, Veterinary Labs, Veterinary Specialty Services
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