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Edited: 02/12/2020

I would actually give them a zero but the site wouldn't allow that. My tankless water heater on my 3 unit building was not working so Ritz came out. On the phone they said they knew about tankless water heaters and how to repair them. After quickly looking at the water heater, they told me it was completely finished and could not be repaired, that the Rinnai brand was a very bad brand and that's why it did not last me longer than 2 years. They told me I needed a new one and they had a better one and that they needed to put in a water filtering system with it. They pressured me to sign. They were planning to charge me $7400. They cut all the pipes so no water could be used thereby ensuring they would have the job and I couldn't cancel it. My husband rushed home and made them tear up the contract.
It cost me $550 to repair the mess of the cut pipes. Another plumber had the water heater fixed completely in a couple of hours. DON'T USE THIS COMPANY!! THEY ARE VERY DISHONEST.

More Business Info

Regular Hours
Mon - Sun:
Extra Phones

Phone: 323-938-6213

  • Water Damage Restoration
  • Boiler Repair
  • Water Heater Repair
  • Sewer Main Clearing, Sewer Main Repair, Drain Cleaning
  • Clear Drain Clogs, Leak Detection
  • Water Heaters
Bradford White, Lic# 284935, Over 77 Years In Biz, Same Day Service
Payment method
all major credit cards
Central LA, PICO, Wilshire Highlands
Air Conditioning Contractors & Systems, Building Contractors, Building Contractors-Commercial & Industrial, Plumbers, Plumbing Contractors-Commercial & Industrial, Plumbing-Drain & Sewer Cleaning, Sewer Contractors, Water Heaters
Other Information

Services: Water Damage Restoration, Boiler Repair, Water Heater Repair, Sewer Main Clearing, Sewer Main Repair, Drain Cleaning, Clear Drain Clogs, Leak Detection

Bonded: Yes

Commercial: Yes

Emergency Service: Yes

Insured: Yes

Licensed: Yes

Residential: Yes

Same Day Service: Yes

Warranties: Yes

Payment Options