Alpharetta Shoe Repair & Alterations

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The reviews on this page confused me, I went into this shop yesterday at 11700 Haynes Bridge Road (next to a Wal-Mart Neighborhood Market) and found that the review from cynthia.hoyt3 was about the shop I was in. I wondered where David was, since he'd gotten such lovely reviews from Melli F, nata7804, and robinwright. The man in this shop was definitely not very comfortable with English, which is fine and would not have been a concern for me if I had been confident that the he understood what I wanted. After he suggested adding velcro to my $600 Fiorentini and Baker boots I knew that I was in the wrong place. So I left.



I then went to Old Alabama Boot and Shoe Repair (3000 Old Alabama Rd, Ste 114A, Alpharetta, GA 30022, next to a Kroger) where I found the aforementioned David. The glowing reviews here are definitely about him, not the store that this page is for. The two shops are both along Haynes Bridge Road in Alpharetta and only 3 miles apart, so that's probably the reason for the confusion. Go to Old Alabama Boot and Shoe Repair. For sure.

I had read good reviews about this shoe repair shop, so I tried it out, and was impressed with the outcome. As far as I can tell, the owner, David, does all the work himself. He is good and fast. He stretched my new pair of Frye boots which were a bit tight on the calf and now they not only fit my legs perfectly, they also go on easier because he stretched the instep. He also re-dyed a faded black leather Coach purse that I had paid Coach to restore, at the suggestion of employees at the North Point Coach store. Coach had taken my money to restore it but sent the purse (not the money) back to me without working on it, saying that there was nothing they could do about it and that the purse had fulfilled its purpose and reached the end of its usable lifetime. But a week after I gave it to him, David handed me back a purse that looks and feels new again. He also did a beautiful job putting protective half-soles on my J Crew tall leather-soled boots. Finally, I brought him a woven leather belt that was unraveling and too big. Within 5 minutes, in fact while he was talking to me, he removed the solid piece of leather connecting the woven part and the buckle, cut the belt to the size I wanted, and stitched the connector piece back on so well that it was impossible to tell the stitching had been replaced. You can bet I will be bringing him all of my leather repairs from now on.

Note: About the review by cynthia.hoyt.3 from 1/29/2013, I am not sure to whom she is referring, because David speaks perfect English. I would go so far as to guess that Mandarin is not a language he has ever spoken.

This place was definitely NOT what I was expecting because of all the "great" reviews it got. The guy I talked to couldn't speak english. I'm very tolerant of people not being able to speak english, but when I go into your store for some help I don't want to hear a mixture of Mandarin and very broken english. I went in to get my tall boot fixed and (from what I gathered) he said I had to order a part and bring it in to fix it... but he had also brought out other zippers and zipper strips to fix my boot (I think) he wasn't making ANY sense. I honestly couldn't understand one word he was saying. Do not go here unless you speak fluent Chinese.

Super job and great great works!!!!!

This is the best shoe repair shop I have found! The owner is always courteous and knowledgeable, his expertise is invaluable and the prices are very reasonable. If you have shoes that needs fixing or a handbag in need of a repair make sure you stop by this place!

I am a shoe fanatic. I just moved to the Alpharetta area last year, and ruined my Birkenstocks during the move. In desperation, I took them to the shoe repair shop on Old Alabama, since I'd seen it while shopping that same day. This place turned out to be the luckiest find! When I returned for my sandals, I'm happy to say they looked as good as new. No stains, no nicks. Perfect. Since then, I have even take my precious Christian Louboutin pumps and Jimmy Choo boots to David (the owner). I love my shoes more than some of my relatives. David treats my treasures with TLC and gives them back to me better than new! Thank you David!