Murphy Overhead Doors

Write a Review518-459-3610

CLOSED NOW - Opens at 8:00am

The office secreterary has zero personable skills and is just nasty to speak with. They give you a 3 hour window when their going to show up. Mine was 9-12 and I bring my kid to school at 9 and then right back home by 9:10. We'll what's the odds their going to be here exactly at 9. We'll sure enough he was and could he wait a few minutes to see if someone was going to be here. Nope off he went. So I called and the office lady who was just nasty in her tone trying to get him back here so I don't have to take another full day off to get my garage door fixed!!

I drove through my door. I was very upset. I called their office and the girl who answered the phone was very helpful. They sent someone over that day. Luckily they had a door in stock and was able to replace it the next day!

Recently I called Murphy Overhead Doors and told the lady over the phone I heard a loud bang in my garage and now was unable to get my door open, she explained that I must have a broken spring and she would send someone over right away. The gentleman arrived with in the hour and repaired what turned out to be a broken spring. As well he oiled my door and checked out all the other components, very thorough!!! I am extremely satisfied with the promp and professional service and would recommend this company to anyone.

Wish I could give 0 stars. First they showed up and did not properly fix the garage door. They never bothered to check to see if the remote would work from the outside. Then after I called to tell the completely RUDE office secretary about the problem, she told me they would get to me "next time they were in my area." Ummm, last time I checked, you didnt do the job correctly the first time, shouldn't you be trying to get someone out to my home immediately? So, now they are going to try and fit me in sometime next week! DO NOT USE THIS COMPLETELY UNRELIABLE AND UNPROFESSIONAL COMPANY.

I've never written a review before (seriously, on anything!) but I wanted to give a shout out to this company and let anyone looking them up how awesome they are. Great service, great prices and NICE people.

A GREAT PLEASURE MY GARAGE DOOR UP AND RUNNING THANKS TO MURPHY OVERHEAD MANY THANKS JOYCE

Highly recommended. Great service. Affordable prices.