When Stow needs a plumber, they call Roto-Rooter. We are available 24 hours a day, 7 days a week. Residential & Commercial Services. Trusted & Recommended since 1935, Roto-Rooter offers unmatched plumbing services backed by an 80+ year reputation for quality.

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MR
Mary R.

04/10/2020

Provided by YP.com

Update after filing a property damage claim against the owners insurance I received payment for the cost of a new septic tank and landscaping. I'm sure glad I took pictures. If you hire them video record them the whole time! If the owner would have just owned the mistake and did the right thing to get this fixed, I would have left a decent review. They have no morals and do not care about the property they work on. Call Superior Drain.

Rob in cuyahoga falls destroyed our septic tank replacing a line to it. There was a hole in the yard! He disputes it. We had our septic people out who inspected when we bought our house for integrity of the entire septic tank per the state/county and passed then and every year since inspected with a camera. Yes in fact you broke the top and fractured the sides and bottom when the top fell as the report shows. So there is no way to replace the top and get us back to our original state before you broke the tank. Rob and an other guy came out and inspected after the real septic tank inspection and agreed they broke it and would replace. So he said he would call another company to inspect. He “called” uniontown septic, and without an inspection rob acknowledged never happened, they said they could replace the top but rob would bring in his bobcat and have to do it.

Rob is not a septic repair person and I do not trust him at all now. I want our septic repair people to do the job right and Roto rooter to
Pay specifically robs franchise for the cost. He broke it! You should also fire for him for his customer service in regard to this. He never followed up nor owned the issue properly. Very dissatisfying, disappointed and will submit a bbb claim in addition. He wouldn't even look at pictures I took of their machine on top of our tank and do the right thing.

I’m asking you make this right as a company and listen to the septic people not rob who “talked to a guy on the phone at uniontown septic”.

DO NOT CALL THEM!!!!!! Check BBB

JR
Jack R.

06/10/2018

Provided by YP.com

I called in the early afternoon and asked to have someone at my house between 4-5pm. Denny arrived on time and handled everything in less than an hour. Nice job.

More Business Info

Roto-Rooter is Open, Fully Staffed, and Ready to Help 24/7. Our plumbers are dependable, fast, and friendly. Call Now!

Our Plumbers Are Committed To Your Safety & Protection

BBB Rating
A+
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BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Sun:
Services/Products
  • Clear Drain Clogs
  • Sewer Main Clearing, Drain Cleaning, Sewer Main Repair, Septic Tank Cleaning
  • Water Damage Restoration
  • Water Heater Repair
Brands
Roto Rooter
Payment method
financing available
Neighborhood
Downtown Akron
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Categories
Water Heater Repair, Fire & Water Damage Restoration, Grease Traps, Home Improvements, Plumbers, Plumbing Contractors-Commercial & Industrial, Plumbing, Drains & Sewer Consultants, Plumbing-Drain & Sewer Cleaning, Septic Tank & System Cleaning, Septic Tanks & Systems, Sewer Cleaners & Repairers, Sewer Contractors, Water Damage Emergency Service, Water Damage Restoration, Water Heaters
Other Information

Commercial: Yes

Residential: Yes

Services: Water Damage Restoration, Clear Drain Clogs, Water Heater Repair, Sewer Main Clearing, Drain Cleaning, Sewer Main Repair, Septic Tank Cleaning

Emergency Service: Yes

Licensed: Yes

Insured: Yes

Warranties: Yes

Bonded: Yes

Free Estimates: Yes

Same Day Service: Yes