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Reviews

anonymous

06/27/2015

Provided by Superpages

ZERO STARS!!!! I try to avoid this place at all cost! I only go there when I'm short on time since they are close to where I live, and keep later hours than other salons. The ONLY good thing about this place is they offer a military discount. Once I was in there, and the lady doing my nails "fixed" one of my nails that didn't even need to be repaired. My guess is so they could do a $3.00 upcharge to make extra money off of an unsuspecting customer. The last two times I've been there, they have tried to pressure my daughter & I to choose services that we did not want or need, even though we COULD afford it. This is not a place for those on a tight budget, as their displayed prices aren't bad, but they badger you like a car salesperson, until you relent & give into their tactics on suggestions of services. The very last time I was in there, the manager came & stood right behind me & spoke in her native language to another nail tech across the room.

RC
Rebecca C.

01/06/2015

Provided by YPmobile
Not A Satisfied Customer

My daughter got her nail done here. And we are not at all satisfied. And they all started cracking in the middle and two broke off with in a few days. Instead of them taking them off and fixing the set. They fixed two of them and then the next day had to drive her up (20 miles) and get three more fixed. And still they just wanted to fix only them. And glue the cracks together. They would not give me any information on the salon. Told me i had to drive 20 miles to get information.

CB
Crystal B.

07/13/2014

Provided by YP.com

I have to agree with both of the prior reviews. I try to avoid this place at all cost! I only go there when I'm short on time since they are close to where I live, and keep later hours than other salons. The ONLY good thing about this place is they offer a military discount. Once I was in there, and the lady doing my nails "fixed" one of my nails that didn't even need to be repaired. My guess is so they could do a $3.00 upcharge to make extra money off of an unsuspecting customer. The last two times I've been there, they have tried to pressure my daughter & I to choose services that we did not want or need, even though we could afford it. This is not a place for those on a tight budget, as their displayed prices aren't bad, but they badger you like a car salesperson, until you relent & give into their tactics on suggestions of services. The very last time I was in there, the manager came & stood right behind me & spoke in her native language to another nail tech across the room. I don't speak their language, but I do know a condescending tone when I hear one! I turned around in my chair & looked at her like, WTH?!Then they both had "Oh crap!" looks on their faces. The manager lady then leaned over and patted me on the shoulder & said, "Long time, no see." I was polite in my reply to her. However, I really wanted to tell her that she & her associates are rude, inconsiderate, dishonest, & that I visit that establishment only as a LAST RESORT! After this last time with them speaking ill of me in my presence, I will NEVER, EVER darken the doorway there again!

anonymous

10/14/2013

Provided by Superpages

I love this place! I have been to several other salons but no other place compares. I always end up coming back!

anonymous

05/06/2012

Provided by Superpages

I went to Nail Club & Spa (in the Mall of Abilene close to Books a Million) and was treated rudely. I was getting a pedicure and the man who was doing it rudely asked me how long it had been since my last pedicure. I told him that it had been about a year. (I'm in college and don't have a lot of money. I was just having a girls' day with my friends so we were treating ourselves) He then picked up some of the dead skin that he had scraped off my feet and showed it to all of the other people in the salon...Everyone laughed at me and he was laughing too. It was extremely unprofessional and it was embarassing. Also, several of the women who worked there were short with me when I was paying them. People pay the big bucks to go get their nails done and they don't want to be treated with such little respect. I will NOT be going there again.

KP
K P.

06/21/2011

Provided by YP.com
HORRIBLE! I went here for a p...

HORRIBLE! I went here for a pedicure and nails. The pedicure took 7 minutes! The man doing the pedicure hurt me twice. 2 days after the pedicure the polish was peeling. After the HORRIBLE pedicure I changed my mind about the nails and left!

M
mellis09

03/31/2009

Provided by YP.com
military

i am disappointed when i got my nails done here, the price so difference and service so bad. I w'ont come back

More Business Info

Hours
Regular Hours
Mon - Sun:
Extra Phones

TollFree: 877-975-3786

Payment method
all major credit cards, visa, discover, amex, mastercard
Location
Mall of Abilene
Neighborhood
Chimney Rock Area
AKA

Nail Club and Spa

Categories
Nail Salons, Beauty Salons
Other Information

Parking: Lot, Free

Wheelchair Accessible: Yes

Price Range : Above Average

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