Metro by T-Mobile
1145 Colusa Ave Ste B, Yuba City, CA 95991
Reviews
03/08/2012
Provided by YP.comI purchased a phone and ported my number from Metrounlimited-Colusa, the owners of this store. I did not like the phone, but loved the service, and purchased another phone and transferred my service . I went back to the store to return the phone that was under the seven days and under 10 minutes of time, the Manager, Muhammed , refused to take the phone back, stating that I had to cancel my service in order to return the phone. No where did it state in the MetroPCS Promise that I had to cancel my service in order to return the phone.
After I called MetroPCS corporate, they stated that I should get my money back, but I had to get it back from the store. I called Muhammed and shared what I learned from Corporate and he still refused to give me my money back. I then asked for the owner's name and he stated that he would not give it to me over the phone. That I need to go back to the store in order to get the name. Muhammed would not even give me his last name so that I could write a letter addressing the issues.
I would never recommend this store. Stay away. This store manager is not consumer friendly and if he were my employee, I would have fired him for his inappropriate actions.
More Business Info
- Hours
- Regular Hours
Mon - Sat: Sun: - Extra Phones
Phone: 530-671-9797
Phone: 530-673-3216
- Payment method
- amex, company card, debit, discover, master card, visa, all major credit cards, no credit cards
- Location
- The Mall At Yuba City
- AKA
Metro Pcs
- Other Links
https://www.metrobyt-mobile.com/stores/bd/metro-by-t-mobile-yuba-city-ca-10234320
- Categories
- Wireless Communication, Cellular Telephone Equipment & Supplies, Cellular Telephone Service, Communications Services