Commercial and Residential
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Reviews

08/08/2018

Will call again!

Just bought our first house and got a nice credit because of mouse poo all over the attic insulation. Called Men in Black on the advice of a friend and super glad we did.

Not only were they able to clean out the old insulation, but they were able to put in bug proof insulation that I guess only pest control companies are allowed to put in, and they also sealed all the places that the nice were coming in

03/28/2017

Bombdiggity!!

I live in Naperville and I just had my first treatment with Men In Black Pest last week. Jason was the representative assigned to my house and he was excellent! Seriously....I've never been so excited about pest control. Here's why I'm thrilled- Jason was kind enough to call and give me a 45 minute heads up before he was going to arrive at my house. He wore black covers over his shoes, too, which was nice.

He did not rush through the treatment and took the time to explain to me exactly what he was spraying for in my house. Also, without me asking, Jason said he would reschedule in a few days to re-spray some areas because it was raining when he was at my house. Talk about top notch customer service! I can tell he really takes pride in his work and his territory.

My initial call to the company was positive, too. The Account Executive who answered my call, Lauren, was very friendly and helpful. She was patient with my questions and explained my options. She was not pushy with any products or services. She was straightforward with her quotes and they were easy to understand. The quote I received was fair and the bill I received matched the quote (no hidden fees or anything).

Overall, I am glad I chose Men In Black and I'm looking forward to being a customer for years to come.

On a side note... www.ChicagoBugGuy.com ? LOL!! Thats some FUNNY stuff!!

BG
Bob G.

03/28/2017

Provided by YP.com

I just had my first treatment with Men In Black Pest last week. Jason was the representative assigned to my house and he was excellent! Seriously....I've never been so excited about pest control. Here's why I'm thrilled- Jason was kind enough to call and give me a 45 minute heads up before he was going to arrive at my house. He wore black covers over his shoes, too, which was nice.

He did not rush through the treatment and took the time to explain to me exactly what he was spraying for in my house. Also, without me asking, Jason said he would reschedule in a few days to re-spray some areas because it was raining when he was at my house. Talk about top notch customer service! I can tell he really takes pride in his work and his territory.

My initial call to the company was positive, too. The Account Executive who answered my call, Lauren, was very friendly and helpful. She was patient with my questions and explained my options. She was not pushy with any products or services. She was straightforward with her quotes and they were easy to understand. The quote I received was fair and the bill I received matched the quote (no hidden fees or anything).

Overall, I am glad I chose Men In Black and I'm looking forward to being a customer for years to come.

BC
Brian C.

07/27/2015

Provided by YP.com

These guys are the BEST! I had them out to take care of ants and mice for me in my Naperville home.

They scheduled the appointment for the next day and gave me a great price for combining the 2 services.

I wasnt locked into a contract I didnt want and the warranty was 2x as long as the other companies I contacted. Will definitly use them again and refer them to all of my friends and family.

Mary S.

02/28/2017

Provided by YP.com

Recently switched over from another pest control company in Naperville. Was NOT happy with the old company, went shopping and found Men In Black Pest Control.

Let me tell you...wow! What a difference! You would think that calling an exterminator you would expect the same thing from all of them right? WRONG!

Im not going to get into it all, but prices were comparable and yet I only saw the tech from the old company for 5 minutes each time he was out!

All I can say is this, if youre looking for QUALITY call these guys.

NF
Natalie F.

02/24/2017

Provided by YP.com

Im a typical Naperville mom and we had another great experience with Men in Black Pest Control !

Black ants suddenly appeared all over the house... Probably because of this insane heat wave! We called Men in Black and they were able to squeeze us in the next day due to a cancellation. The tech came by and was prompt, experienced, and professional.

We have a dog and I am 8 months pregnant so I was concerned about using pesticides in the house. The tech wonderful explaining all about the chemicals used and made me feel confident. Thank you again, Men in Black Pest Control! Definitely recommending these guys!

AT
Anna T.

09/22/2016

Provided by YP.com

My neighbor started using Men In Black Pest Control about a year ago and she's been ecstatic about their service. She was raving constantly about the girls on the phone, how they made her feel like she was their most important customer ever.

I had to see for myself.

The very first visit and I understood. When I called, I got a real live person instead of a mindless drone, her name was Megan. The tech who came was so courteous and professional

He did totally put me at ease though, very knowledgeable and patient with my endless questions. He told me everything he was going to do and why, and promised not to kill me, my husband or cats.

Took him about 1.5 hours to go through the house (I don't think the other company has been in my house in all visits combined in the last year) hitting every single place a bug or mouse could hide, even the outside.

I never thought I could get excited about dead bugs and mice but I'm a customer now for life. No question. Thank you Men In Black!

Martin C.

04/08/2016

Provided by YP.com

We just purchased a new home in the area and it was a forclosure... which means it had lots of bugs. After about a week, cutting down a pine tree and checking out the place, we had MIB come out. We picked them because of the reviews on Yelp - and obviously the reviews were so right! What a great experience. He spend almost two hours at the house getting rid of the bugs from the pine tree (they were making there way to the house). We found out that bees were living in the gazebo roof - so he spent quite a bit of time treating that area... then he treated the inside of the home. He was so friendly, knowlegeable and really went above and beyond what we expected. Thanks MIB for getting the bugs out of this new home!

04/08/2016

BEST CUSTOMER SERVICE EVER!

There's an unspoken agreement, right? Bugs live outside, we live inside. Occasionally, we'll see a spider or some ants in the house. Or a fly gets in and buzzes around. Okay. I can deal with that. And any critter that is brave enough to come inside does so at his own risk. Since it will most likely be captured and tortured by the cats.
But you know where I draw the line? When I see a m*****rf******g GIANT A** cockroach INSIDE MY HOUSE. Sipping on a bit of water that was spilled on the kitchen floor. Just hanging out. Like, hey what's up?
OH HELL NO.
You don't come into MY HOUSE. Act like you're just chillin'. We will murder your ass. And this isn't a job for paper towels or a rolled up magazine. This is a 'grab a boot and stomp on it' situation.
We were freaked out, but we got him. Okay, now I can relax and sleep at night knowing he's gone.
Yeah, right. Think again.
2 days later, your GIANT A** friend shows up and hangs out on the shower curtain. WHILE SOMEONE IS IN THE SHOWER???
NO.
No, no, no.
This was the last straw. Time to call in a professional. Someone with stuff to keep them OUT.
I read all of the great reviews for Men In Black Pest Control and gave them a call. Talked to Megan. She was awesome. I told her what was going on. We live in Chicago... But COME ON. Stay outside and find your own flippin' water. Don't hide on the shower curtain, waiting to ambush us. DANG IT.
Megan said we can do a 1 time service call or set up quarterly service. Since we're also seeing a lot more ants and spiders, we decided that their 4 seasons service was the way to go.
She set up an appointment for the next morning. The tech showed up right on time. He was great. Old school guy who knows what he's doing. We have pets, so we were worried about spraying. He pulled up the ingrediants of the stuff he was using and how they were actually less than the flea shampoo we use on our dogs. He also made some recommendations to help cut down on spiders (e.g. ask the gardener to hose off bushes to remove spiderwebs).
On time, professional, great service and a great price. I'm looking forward to having them back every 3 months and keeping all of the creepy crawlies OUT.

LJ
Lex J.

01/26/2016

Provided by YPmobile

This company is past unprofessional. They put a hole in a brand new aerobed by laying it on the metal bed rail instead of the box spring and when I called and let them know and emailed them the reciept they stated they would drop a check off. Instead they sent one of their techs with an attitude, slamming things around in the room, knocking over a lamp and my cable box. When I asked what he was doing he stated he was looking for a hole because he thought I just wanted a check for 130 dollars and walked out. Now I'm stuck with a lame air mattress that I'll have to claim on my renters policy. When I called the company to let them know what he did, they didn't even apologize... I would report them to BBB but they are not even BBB accredited! Mmmmmm I wonder why?

MM
Melissa M.

05/31/2014

Provided by YPmobile
THANK YOU!!!

I called Men in Black after exhaustively attempting to rid my home of an ant infestation myself. Ants were showing up in every part of the house and effectively held my kitchen hostage for nearly two months (we had problems last year too). They were coming in anywhere, mostly coming up through the slab foundation, even emerging from the interior walls.

I was so relieved when Zach from Men in Black showed up. He was very personable & knowledgeable. He listened to my concerns, explained what he was doing and why, answering all of my questions as they came up. The chemicals had no odor. After treating the interior perimeters, windows, exterior perimeters, nooks & crannies, detached garage, he also determined where they were most active on the property—the back yard where we took down a dead tree a few years ago. He explained this is not unusual. Since the treatment last week, I have not seen a single living ant! The cost was very reasonable too...much lower than I expected! I even got a 3 month guarantee or they will return at no cost.

Thank you Men in Black for getting me my home back!

01/03/2014

GONE BABY GONE!

Had bedbugs and now we do NOT! The reviews about these guys online are all true. Great throwback to a time when companies actually cared about you!

11/19/2013

Best pest control guys ever! Honest, caring and just amazing!

Came in and got the job done! Will use again without a doubt.

More Business Info

Hours
Regular Hours
Mon - Sun:
Services/Products
  • Roach Control
  • Earwig Control
  • Mice Control
  • Cricket Control
  • Yellow Jacket Control
  • Industrial Pest Control
  • Monthly Services
  • Ant Control
  • Pest Control
  • Flea Extermination
  • One-Time Services
  • Rat Control
  • Bed Bug Remediation
  • Rodents
  • Household Pest Control
  • Baiting Systems
  • Pack Rat Control
  • Bug Control
  • Commercial Pest Control
  • Spider Control
  • Annual Services
  • Quarterly Services
  • Child Safe Methods
  • Carcass Removal
  • Bed Bug Control
  • Estimates
  • Pet Safe
  • Silverfish Control
  • Nest Removal
  • Outdoor Pest Control
  • Bee Control
  • Residential Exterminations
  • Insect Control
  • Environmentally Safe Products
  • Flea & Tick Control Products
  • Baiting Systems
  • Insect Control
Payment method
cash, check, mastercard, amex, debit, discover, visa
Accreditation

Certified

Licensed & Insured

Social Links
Categories
Pest Control Services, Bee Control & Removal Service, Pest Control Services-Commercial & Industrial