Door Systems Inc
1030 Highams Ct, Woodbridge, VA 22191
Reviews
04/07/2010
Provided by YP.comDoor Systems Inc installed 2 commercial garage doors about 2 years ago in our condos. They worked fine for about a year and a half until incidents started to multiply. At $260 per service visit you can easily imagine how trapped I started to feel, especially for a product that cannot be easily replaced. As if dealing with a low quality product was not frustrating enough, their managing staff on the phone was very unfriendly and uncompromising. In particular their dispatcher "Caroline", treated me as if my expectations of a product that doesn't break every 3 months were unreasonable, and made me feel that I had to explain myself for daring calling them again. I could not believe it!
For a product that cannot easily be replaced, after-sale service is critical, and this company clearly failed to deliver.
I would NOT do business with them again.
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- BBB Rating
- Hours
- Regular Hours
Mon - Fri: Sat - Sun Closed - Services/Products
- Commercial Services
- Service
- Contractor Services
- Fences & Gates
- Replacements
- Residential Services
- Installation
- Repair
- Operators
- Door Openers
- Payment method
- amex, cash, check, discover, master card, visa
- Neighborhood
- Woodbridge
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- Categories
- Doors, Frames, & Accessories, Commercial & Industrial Door Sales & Repair, Garage Doors & Openers, Gates & Accessories