Wilmot Mountain

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This is my first online review and I am writing this because I feel responsible for future ski lovers. Please keep in mind that even after this review if you still want to go there, never ever sign the liability release form. The reason of that form is to protect the ski resort no matter what happens to you during your skiing experience. I



I would like to give a short information about myself so that you can decide on what to do. I am a beginner and they gave me WRONG ski pair setting and WRONG boot size. I wear size 7 and they gave me size 9.5. I am a beginner level skier and they gave me intermediate type ski pair. When I was skiing, I wanted to stop and smoothly fall on the ground but the my ski pairs did not release the boots. Because it was set to intermediate level to make aggressive motions. Therefore, my leg twisted inside the boot and...That was a terrible tibia fracture. I ended up in a cast for more than 4 months. I struggled for too long to recover. I tried to get in contact with them but they were so rude at me. Especially, general manager of the resort called me one day, yelled at me like it is my fault and he said " If you talk, I will hang up the phone" and he never let me speak. Unfortunately, that resort is being managed by this type of a personality.



Finally I reached out to the resort's insurance company's claim handler. I explained the situation with all the supporting documents and I asked my medical expenses to be covered by the resort. If they gave me the right boots and ski pairs, I wouldn't broke my leg, struggle for too long and lost 6 months of my life because of their negligence. They did everything they can to put me in a liar position. This is how they handle these kind of claims. They did not want to accept that they gave the wrong equipment. They simply mean that if you sign the liability release form, we are not responsible for what happened to you. If you die in our resort it is your problem. This is their real face. Believe or not. I hope you guys don't experience the same thing. That is why I feel responsible and decided to write a review about Wilmot Mountain Ski Resort.