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Reviews

07/31/2015

Very poor customer service

I needed to change my broilmaster grill from gas to propane. After the clerk tried unsuccessfully to purchase new grill, he grossly over-priced the conversion kit. I should have gone someplace else, but after trying online to purchase a kit, I ended up back there to order the kit at a much reduced price. I called on a weekly basis and they told be it was on backorder. It's now been 3 weeks and they finally said it had never been ordered because they didn't have a deposit from me, of which they never had requested one!!! I don't recommend this store to anyone!

More Business Info

Hours
Regular Hours
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Extra Phones

Phone: 630-323-8136

Payment method
all major credit cards
Categories
Fireplaces, Fireplace Equipment, Patio & Outdoor Furniture
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