Glen Figueroa MD

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Seems to be a very good Doctor. He was recommended by a friend,.



On prior visits I had no problems and felt good about the experience.



On my last visit, I waited over an hour for my appointment. While we waited, another elderly gentleman came in for his wife's lab results. He waited by the window for a long time. Finally he knocked. They told him to sit down and they would call him when they were ready for him. After some time he asked again and was told to sit back down and they would call him when they were ready. She was very irate and told him he should have called first. They were to busy. Seemed to me that they could have used the time they took selling girl scout cookies and cookie dough, this happened several times, to tell the old man his lab results. I guess between the treatment for him, for myself and the fact that there were still people who were there when I got there, I got mad.



When they finally called me, I asked why I had waited so long, I was told "because we had a crazy morning" When I asked for a better explanation I was told I could leave if I wasn't happy. So a very spirited exchange took place.



I am a senior citizen and I have come to expect to be treated with rudeness and disrespect from some health care workers. However not to this extent. This place went beyond the usually loud speaking and disregard for my self respect. They are paid by medicaid, but I didn't ask them to do it. A medicaid patient should receive the same respect and treatment as everyone else.



Turns out the rude person at the window was the Doctor's wife. I knew that this would always be a problem for both of us. It was easy to tell who wore the pants in that family. So I left. They were as happy as I was. Now I have to go to another PCP and have all the tests and examinations done again. At public's expense.



Don't go here if you expect to be treated with respect and dignity.

he is my PCP and today is my firat visit! hope what ive heard about him being kind and caring is true!!! ill let yall know!