Mid Atlantic Dermatology

Write a Review757-965-6165

OPEN NOW - Closes at 5:00pm

I will never go back! Every appointment I've ever had resulted in waiting at LEAST an hour, even when I chose the first appointment of the day. At my last appointment, I waited 1 hr and 45 min, only to hear through the wall, Dr. Gross on a personal call inquiring on how he could get kosher bagels delivered for a Bar Mitzvah in JANUARY. My appt. was on 11/9/15, NOT that it should matter. He had a patient waiting almost 2 hrs and had the audacity to make a personal call, and loud enough for me to hear it in the next room! I walked out but not without letting the receptionist know exactly why. I told her how long I had been waiting AND what the doctor was currently doing that resulted in my walking out. I said my time is very important and I had work to do. The next day I called, and had to leave a message for "Pat" the office manager, said I was a patient and that it was very important. She NEVER called me back. While I was waiting in the patient room, I posted on Facebook what was going on but NEVER said where I was or Dr. Gross' name. Ironically, a colleague posted "You must go to my old doctor. Was it Dr. Gross?" I also now see that his average ratings are 2-3 and I am NOT surprised. I am only upset that I did not check those first. My mother had referred me to him and I referred 2 personal friends of mine. Needless to say, they have all had the "waiting" issues and none of us will be going back to Dr. Michael Gross.

STAY AWAY!!!! I've been waiting for a resolution to my visit from 30 days ago. Ms. Fellner prescribed a topical medication for me that was made to treat conditions I don't have! When brought to the offices attention, she never even bothered to put this script in my chart. I am out $60 because of course the pharmacy cannot take back medications and the doctors office will not give me a credit on mine or my husbands accounts FOR THEIR ERROR! I have made multiple phone calls to the practice (Healthy Way office) with no results. I guess they think if it's ignored, it'll go away. CAUTION when seeing these P.A's, they aim to get you in and out in 5 minutes with minimal services done for you. Checking to see if Virginia Dept of Health Professionals have received any other complaints".

FOR ALL THOSE WHO HAVE BEEN WAITING FOR JANEL FELLNER, TO GO BACK TO DEPAUL OFFICE, YOUR WAIT IS OVER, SHE IS THERE ON FRIDAY MORNINGS 8:20 AM TILL NOON, PLEASE CALL AND MAKE AND APPOINTMENT 757-423-2400