OnlineCarStereo

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I have to agree with first review. Ordered a $21 part, which arrived defective, and was told that I would have to fork up the return postage to get a refund. This is within a couple weeks of purchase. The staff are just as condescending and useless as can be. There is absolutely no desire to provide good service. I would, and have, go to another site and purchase there (even if it may be a little more).

DO NOT BUY FROM THIS PLACE! CUSTOMER SERVICE SUCKS AND MANAGEMENT SUCKS ALSO! THEY DO NOT KNOW HALF OF WHAT THEY ARE DOING. ALSO, BUYER BEWARE!! DO NOT BUY JL AUDIO-ALPINE-KICKER-INFINITY-KENWOOD-PIONEER-JBL-CLARION-SONY-ETC...THE MAJOR NAME BRAND STUFF. THEY WILL RIP YOU OFF!! YES, PRICE MIGHT BE TEMPTING, BUT DONT BE FOOLED. THEY REMOVE SERIAL NUMBERS WHICH VOIDS WARRANTY. IF YOU SEND IN SOMETHING, YOU WILL GET THE SAME ITEM YOU SEND IN BACK IN RETURN, THEY JUST HOLD ON TO IT PRETENDING TO REPAIR IT, BUT MAKE NO MISTAKE THIS PLACE IS A RIP-OFF!! ALSO I GOT CHARGED FOR MERCHANDISE THE SAME DAY I ORDERED THEY HIT MY CREDIT CARD FOR THE FULL AMOUNT ($784) AND 2 1/2 WEEKS PASSED AND STILL NO MERCHANDISE. I TALKED TO A MARISOL, WHO IS A TOTAL MORON IN EXPLAINING THINGS THEN I TALKED TO SOME IDIOT WHO TALKS WITH A MIDDLE-EASTERN ACCENT ALL TO TELL ME THAT THE MERCHANDISE WAS ON ITS WAY. FINALLY, AFTER 3-ALMOST 1 MONTH, I GET MY JL AMP AND ALPINE UNIT, AND SOME SUBS, I COME TO FIND OUT THERE IS NO SERIAL NUMBERS. I CALLED AND THEY GAVE ME SOME BOGUS CRAP ABOUT ONLINECARSTEREO WARRANTY, I TALKED TO WARRANTY MANAGER BY NAME OF JUAN (WHO SOUNDS LIKE HE DOES NOT KNOW WHAT HE IS TALKING ABOUT) ONLY TO TELL ME THAT THEY ARE NOT AUTHORIZED AND THAT DEPENDING ON THE MERCHANDISE, THEY DONT REPAIR. SERIOUSLY!!! BOTTOM LINE FOLKS, SAVE YOURSELF THE HEADACHE AND BE WARNED WITH THIS COMPANY. I SHOULD OF READ REVIEWS BEFORE DOING BUSINESS WITH THESE GUYS!!