O'Reilly Auto Parts

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Very informative and helpful in getting my car needs meet.

I went to store to buy a sample paint for my car and the employee came with me to look at car and he is nice and he ordered the paint for me and told me to collect the next day. I went to store to take it the next day and the different employee from same store gave me a spray paint. I asked him yesterday the employee said he is ordering a small sample paint but this is a spray paint. He explained that its the one which exactly matches. But the next day i sprayed the paint and its different. I went to mechanic to show and he said this is not the one. So i went to the store again and explained the situation to Asst manager "DAN" and he said when this is not the right paint why did you buy? I told him your employee came out and had a look at the car and he ordered how can i know. Dan said its your problem and i can refund you the amount. I asked what can i do with the car and the paint didnt match. He said its your fault and i asked again how is it my fault? He is not in a position to listen to the situation or understand and he is showing the other customer that its not his fault. Now he changed his word and he said i am not refunding and you talk to cutomer care. I agian told him that its not regarding return or any thing its the wrong information from the store to the customer and what can i do with the damage. Now he is becoming angry infront of other customer and he throwed my car keys which are on the table and asked me to leave the store. I am brown and i asked is it racism? But neither of his employees or the Asst manager DAN listening. Its some kind of EGO, Racist store i came across.

I actually just came through not to long ago, asking for my windshield wipers to be replaced and they did a great job doing it. looks like they have a lot of fun doing it. but this one guy in particular was very handsome, he didn't have a name tag on. he just had a gray shirt. he was working with some guy named caleb. and I was just wondering if I could get his name, if by any chance you can my email is [email protected] thanks!