McGough Glass & Mirror
3505 104th St, Urbandale, IA 50322
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10/12/2011
Provided by YP.comShower doors are basically a fungible product. Different suppliers have different names for their glass types and treatments, but they're basically all the same, and the price range is fairly narrow for comparable products.
I chose McGough Glass because from the first time I walked in the door they sold me on their ability to have the doors made, delivered and installed faster than their competition. (Specifically, they tell you that if the order goes in on Tuesday, they will be manufactured and delivered by the next Tuesday.) But for that I would probably have purchased elsewhere.
I planned the tile installation around meeting that Tuesday deadline, and we met it. They measured for the doors and put in the order, and scheduled the installation for the following Wednesday. I rescheduled appointments to be home for the installation and spent extra money to make sure I also had shower trim installed by the time the doors were here.
Then Wednesday rolled around, and I got a call from McGough telling me that they're sorry, but the doors won't be in for another week.
I told them that the worst thing a business can do is make promises it can't keep, and the second worst thing a business can do is to not fix its mistakes.
So far, I've seen no effort to fix it.
More Business Info
Custom Shower Enclosures
- BBB Rating
- Hours
- Regular Hours
Mon - Fri: Sat - Sun Closed - Services/Products
- Custom Mirrors
- Custom Showers & Enclosures
- Glass Repair
- Tempered Glass
- Home Glass
- Swinging Doors
- Shower Doors
- Glass Shelves
- Safety & Tempered Glass
- Door Glass
- Mirrored Glass
- Construction Glass
- Shower & Bathtub Enclosures
- Patterned Glass
- Commercial Glass
- Decorative Glass
- Steam Doors
- Glass Doors
- Bathroom & Cabinet Mirrors
- Mirrors
- Plate Glass
- Vanity Mirrors
- Industrial Glass
- Brands
- Commercial, Residential, replacement
- Payment method
- master card, visa, amex
- Other Link
- Categories
- Shower Doors & Enclosures, Glass Doors, Glass-Auto, Plate, Window, Etc, Glass-Beveled, Carved, Etched, Ornamental, Etc, Plate & Window Glass Repair & Replacement
- Other Information
Parking: Lot