Summit Vista Apartment Homes

Write a Review520-638-6800

CLOSED NOW - Opens at 10:00am

***After Months of broken Promises***

It frustrates me to know that after months of me calling, posting, writing letters, having an attorney write a letter that nothing gets done.

Your error in record keeping coming up almost two years later has left the only negative mark on my credit and after this long no one at this complex or the agency they hire to collect has the decency to handle it, take ownership of the mistake or even keep their promises to respond. I even have left messages with the front desk of an apartment complex I have not lived at for almost two years all to be ignored.



This is the kind of complex you are dealing with, months of promises and no follow through for anything. They do not care nor do they even have the professionalism to respond. I have waited long enough I am going to post on every social media, review page and public resource about this.

Avoid them, if they can't handle something like this how can they handle anything else with professionalism, integrity or even common decency.

**Still nothing***



Our time spent here was nice, we were only here for 4 months while we waited for our house to be finished. However in that time it was a very nice place.

...Then we moved out...



We gave notice, we paid as required and then after a year and half we suddenly got a notice from a collection agency that we had an outstanding balance. We called the agency and disputed it however they choose in the mean time to report it to our credit bureau.

We were sent what was supposed to be verification of this supposed debt but it was just our old lease agreement and notice to vacate. There was no explanation of these extra 375.00 that we supposedly owed.



The Agency claimed it was cleaning costs and a prorate of rent. I disagreed as we did a walk through with an employee before giving back our key's to ensure there were no issues. We were never notified in all this time there was supposedly an issue and they are required to do so in writing breaking down all charges.

Even though they agreed to dispute it and that it was not present they refuse to remove it from our credit report.



We have had to contact legal counsel and since they refuse to remove it we will most likely have to retain them just to get it removed. All after a year and a half from moving out, it just makes no sense.



I have to say at this point I could not recommend anyone rent here because there is obviously something quite shady going on and while in the end we will most likely get it removed it never should have happened in the first place.