Family Dollar
194 W Valencia Rd, Tucson, AZ 85706
Reviews
08/14/2008
Provided by YP.comTHE WORST!!! I love Family Dollar, but this one needs help. I went in do return a top that I had purchased @ the store on 22ND/Wilmot. I had my receipt & called ahead to make sure I could return @ a different location. As soon as I walked in the cashier whose name was Lupita said "What do you want"? She actually said that. I replied that I wanted my money back. She started the return, and then let me know that I could only get about half of what I had paid for the shirt because it had been marked down over the weekend. I let her know I had my receipt, I figured that she didn't know that. She let me know in a very rude tone that it didn't matter. I then asked her what the point of keeping my receipt was, to which she replied "I don't know". I had enough of Lupita and her overdone hair & makeup by this point, so I asked her for her name & went to my regular Family Dollar. They apologized, which was necessary from them, but nice. They handled everything & said that Lupita needed to be retrained since she was wrong not only in her customer service skills, but also her company's return policy.
More Business Info
- Hours
- Regular Hours
Mon - Sun: - Extra Phones
Phone: 520-889-5172
- Payment method
- master card, visa, debit
- Neighborhood
- Sunnyside
- AKA
Family Dollar Stores
- Other Links
- Categories
- Discount Stores, General Merchandise, Variety Stores