Back to Earth

Write a Review860-496-1915

I went to this store today for an herbal supplement. I couldn't find what I was looking for and a man who worked there came over and helped me. He was extremely pleasant and found my item right away. I asked him how much they were per bottle and he said $2.85. This seemed about right since the bottles are tiny, so I took two. I was surprised to see them ring up as almost $6.00 once I was checking out. I told the cashier that the guy who helped me locate them said they were $2.85/apiece. He checked and said they would be if they were on sale but they're not. He offered me a discount which would've taken less than a dollar apiece off each bottle. He was not being a jerk, it was obvious that this was all he was allowed to do. I asked who the employee giving out incorrect prices was and was informed, "Oh, he's the owner." I don't know his name but he was a tall, older guy with white hair and a beard. He came over and I asked him about the price he gave me. He said, "Oh no, those are $6.00." I said, "Ok, but you just told me they were two something apiece." At which point he said, "Oh, well sometimes I say stuff. If you don't want them, don't buy them." in an extremely rude and disrespectful tone of voice. I ended up buying one since I needed it for my child but I won't be shopping there again, not unless someone else buys the store. The employees have always been nice and I actually feel bad for them now, I can only imagine what they go through on a daily basis working with someone like that. I've spent hundreds of dollars there in the past two months too. I am shocked and appalled at what transpired today.

I love this store! They have everything I need including local dairy!

I love this store! They have everything I need including fresh organic produce!