If you have an illness or minor injury that doesn't warrant a trip to an emergency room but is too important to wait for a primary care appointment, come see us at UCHealth Urgent Care - Thornton near E. 136th Avenue and Colorado Boulevard. Walk-in friendly and open 7 days a week with extended hours (holiday hours may vary). We accept most insurances, including Tricare, Medicaid and Medicare. We offer convenient, affordable access to school and sports physicals. X-ray and lab services on-site. Walk-in with no appointment required to be seen by a highly trained, health care professional. You can also reserve your spot online and we'll text when it's time to come in.
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Reviews

TS
Tyler S.

09/20/2015

Provided by YP.com

Here is the specific circumstance that prompted this one-star review: Upon arrival, my wife was explicitly told by the front-desk staff that they accept our insurance--whereby they took her insurance card and verified on their computer--only to receive a bill for $2,300 one month later; our insurance provider confirmed that our coverage does not include this facility.



(Speaking of which, $1,400 of our bill was a "facility fee" for my wife merely sitting on an exam table for all of fifteen minutes. The nature of her non-emergency treatment did not warrant this exorbitant charge.)



This egregious clerical error on their part resulted in a tremendous cost at our expense. Had my wife been correctly informed--about the insurance as well as the "facility fee"--she would have opted not to be treated here.



In summary, incompetence + lack of transparency = financially-distressed and justifiably-irate patient/consumer.



I strongly encourage people to Google "freestanding ER complaints" to see for themselves that our experience is not an isolated incident.

More Business Info

Hours
Regular Hours
Mon - Fri:
Sat - Sun:
Payment method
visa, master card, cash, amex, check, debit, discover, financing available
Categories
Emergency Care Facilities, Medical Centers, Urgent Care
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