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Reviews

HW
Hoosier W.

07/03/2015

Provided by YPmobile

Have used them for new and used tires. Always friendly and informative. I try to keep my money with a local family owned business.

CH
Caleb H.

01/20/2015

Provided by YP.com

BEWARE! Busted my hubcaps from negligence and didn't tell me, then blamed it on the cold weather and cheap build quality. A lot of excuses will be made if service is sub par.



Wife went to get two tires on the front of her van, she got them, then left without any problems. But, I noticed a strange sound coming from the front tire days later when I drove it and when I looked I noticed that both of the hubcaps had be broken in front. I immediately thought it was Northside because, of course, it was the front tires but also they weren't even properly put back on either; one of which was barely hanging on. I decided to give them the benefit of the doubt, called them and told them about the noise and the caps. The nice girl I talked to (who wasn't there on my second visit) said I could bring it in anytime. Today I went to talk to them and I could immediately see they knew who I was. When I asked about the hubcaps one person started to rant about how cheap they were and the cold weather made them brittle and that there was absolutely nothing that could have been done to prevent it. Any hubcap can be taken off and put back on if done properly. I guarantee the mechanic put a tool between the tire and the cap and just pulled as hard as he could. Yes the cold weather made them more brittle, but wouldn't a tire mechanic know that? And maybe be more careful? Or maybe even ask the owner about the potential damage that could occur? Not Northside. My wife picked it up and nobody told her. All I wanted was a replacement of the hubcaps they broke, but after listening to that person's obvious pre-thought out rant it was not worth the 10 dollars I paid for them. I'm lucky now, but what would happen if it was an expensive part they would break? I consider myself lucky I found out what kind of shop this is.



Do yourself a favor and look elsewhere for a more honest shop.

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Categories
Tire Recap, Retread & Repair, Auto Repair & Service, Tire Dealers, Used Tire Dealers
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