Certified Automotive

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My SUV won't reverse. I was promised my SUV's tran. will be thoroughly diagnose that goes beyond reading codes/fluids. Also, SUV was to be looked at first thing in morning, shouldn't take more than 20 minutes, and I was to be notified by 9PM. I can tell you none of this was honored. I had to call at 10am and it wasn't done yet then towards 1pm I finally got an answer. They told me it cost $2500-2800 (cost of the SUV basically) to rebuilt transmission when transmission shop across the street charges $1500. They said the fluid was black/burnt which is a lie because I changed the transmission fluid/filter myself and hasn't been driven more than 20 minutes that includes me driving the SUV to them. They ended charging me a diagnose fee of about $50 for half an hour of work (lie) and shop supplies of $5.79 (really?) just to check my fluid which anyone can do. LOL They are a joke...dishonest, unprofessional, and try to take advantage of people. Avoid them. My transmission just needed a snap ring replace why it won't go reverse and not a rebuilt transmission!

Chuck and his crew are knowledgeable and trustworthy. They have worked on all my cars and are very honest.