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Reviews

JZ
Joseph Z.

07/31/2017

Provided by YP.com

HONEST, professional, and competent........excellent place for all repairs!!!!These guys tell you the truth and offer options for your car's repair.

KS
Kristina S.

06/04/2015

Provided by YP.com

Amazing! John has saved the day too many times to count, by far the BEST mechanic I've ever used. So glad I have a trust worthy resource when things go wrong with my car!!

K
kampers6

08/12/2011

Provided by YP.com
No way should you go to this b...

No way should you go to this business. Took my car in for service which included an oil change. Next time i went to change the oil it was impossible to remove the drain plug. They must have overtightened it. Took it back and they said I had to make an appointment just to have it loosened. I'll never go back and will be active in telling others never to find someone else to fix their cars.

J
joea899

07/23/2011

Provided by YP.com
Here's a copy of my complaint ...

Here's a copy of my complaint to the better business bureau on this service station: I am dissatisfied with the service I received. I brought my car in to have my air conditioning fixed. I was charged 775.70 for air conditioning service. Within about 2 weeks, my air conditioning began to blow out warm air/no different than the vent. Right off the bat,not very pleased that the station made me make an appointment 1 week out to review their own failed repair. When I brought the car back,they told me it was a defective part they’d put in and fixed it again. Within about another 2 weeks, once again only warm air blew out. I brought the car back again and was now told that it was a different problem and probably not a defective part the last time. I was charged an additional 574.59 for this misdiagnosis. Apparently, they’d missed this other problem the first two times they had the car. When I got the car home, I noticed my fog lights now no longer worked and after 4 days, my air conditioning once again started blowing warm air. I have now paid 1350.29 for air conditioning service and what I have is no working air conditioning and broken fog lights. With the fog light issue and before I'd realized the air conditioning issue resurfacing, they once again offered me an appointment 1 week out to fix their error. When I spoke to them after the air conditioning issue resurfaced again, they asked me to bring the car back again. I refuse to give this station a 4th chance to fix this problem. I have zero confidence they can fix the problem and won’t cause another problem. All I know is that this has been going on since mid May, I’m out 1350.29 and still have no air conditioning. It's been 100 degrees out in NJ this past week. I have expressed that I am no longer willing to bring my car back to them and requested a refund of both my payments. I have have not received any refunds, nor even call back. If I'm getting poor service, I should be entitled to take my business somewhere else and not be forced to go back to them because they've taken my money and won't give it back.

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat - SunClosed
Payment method
amex, mastercard, visa, discover, all major credit cards
AKA

Shoener's Service Station

Schoener's Service Station - Auto Repair

Category
Auto Repair & Service
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