Blooming Days

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I am appalled to see the one review as every time I have used them I have had excellent service and the staff has been nothing but courteous to mean their busiest days even if they were running late we always received a phone call with an apology

Terrible experience! Save your money and purchase somewhere else! My boyfriend was trying to surprise me with some flowers on Friday, April 3rd, before I went to work at 5 p.m and they never arrived. He ordered early in the morning that day and the website states that they make same day deliveries as long as they're ordered before noon. He called and spoke with Michelle who assured they would arrive before 5 p.m and also to leave his apartment number as well which the lady says she will notate. The flowers never arrived. He called the next morning to check to see what had happened and if they could be delivered, as he stepped out for some groceries, hoping they would arrive while he was out... Still no sign of them. At this point he's starting to get upset, as he wanted it to be a surprise. He calls her several times and each time his phone calls are ignored. Completely unproffesional! After he's called several times, he uses my phone unnoticed by me, to call her to see if she'll answer a different number. Still no answer. I finally receive a call back from a New York number, which I don't answer because it's out of state. She leaves a message saying she's from blooming day florals and needs my apartment number. During this time my boyfriend had called her numerous times, all of which she ignored, so he left a message saying he wanted a refund and to forget it. He proceeded to drive to the floral shop to cancel his order and to get his money back but she already beat him to the front office of my apartment after his message was received. What a way to spoil a surprise! He just wanted to surprise me with my favorite flowers, on our first Easter as a family, with our 6 month old baby girl. The whole point of getting flowers delivered is for the surprise, if he had known she was going to call me and tell me I was getting flowers, he would have gone and purchased them himself! Shame on you blooming day flowers for such poor customer service and lack of delivering what you promised! Don't order from here, you will regret it!

Normally flowers ordered on Monday for a busy Friday delivery less then a 1/2 mile away would have a delivery time NOT AT 4:20PM in the afternoon. I even called at 12:30pm checking on the status. When I called at 3:50. She informs me they are right there. (meaning she closes shop to make the delivery herself) Unless I get a callback with an apology or credit, they will never get my business again.